Product Expert

hace 4 días

Mexico City MioDottore A tiempo completo

Company Description

We are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission.
We obsess over the challenge of minimizing patients' pain and helping healthcare professionals thrive managing their patients and expand their online presence. Through services that bring health to users, we provide a space for questions, opinions and a way to find the health professional that best fits your needs.
To deliver the best result, we have motivated people with an innovative spirit, giving everyone the opportunity to actively contribute and grow within the company. The DocPlanner team is our secret sauce and for the 2nd consecutive year we were recognized as a Great Place To Work. We love diversity because each unique individual's perspective makes us stronger. We encourage everyone to participate in our hiring process. We’d love for you to bring yourunique skill set and join the team

The Product Expert will be responsible for driving business growth, helping the Product Team at building innovative solutions that meet customers and business needs. She/he will be required to review/test new features, to check the quality of the product and the features’ effectiveness, to suggest improvements collected from internal surveys and clients’ interactions, also it will be required to deliver specific training to the operational teams.

The Product Expert will act as a Product partner, being involved with operational teams & strategical aspects of the go-to-market Products in the country. 

Job Description

Manage product knowledge from both a technical and a business perspective, establishing a transparent and continuous communication with CS and SALES and representing the voice of the customer within our organization in terms of product

Translate customer needs into technical requirements and share them with the Product Team with proper prioritization

Plan and implement product training & coach operational teams on the go-to-market of new features & products

Perform in-depth market analysis (trends, competition, etc) and identify customer requirements, value proposition, and unlocking new opportunities for Docplanner

Acting as interface between global markets and internal functions such as Sales, Customer Success, Marketing and Country Manager

Help the country to diagnose issues and resolve escalated bugs using established processes keeping a low % of lack of knowledge reports

Training CS/Sales/Marketing 

Align product vision with key-stakeholders 

Share value proposition & benefits of the product/features within the organization

Following all channels about the product to stay up-to-date 

Help PMs enabling new features and products in the country 

Testing new features before they are deployed to customers 

Cooperate with POs and devs to make researches about features 

Collect feedback about product and scale it to product teams 

Investigate about country needs in terms of product features 

Elaborate product benchmark analysis of the competitors 

Help CS/Sales/Marketing with strategies for product adoption & go-to-market of new features 

Manage doctors app opiniones on Apple/Playstores 

Analyze product usage data 

Translate and uploading new Product knowledge content

Qualifications

Leadership through influence  Result orientation Problem soloving Data analysis Team-working Communication A passion about creative problem-solving for customers Self-motivation and independent working approach Analytical and strategical skills At least basic project management skills Organizational skills

Please submit your application in English

Additional Information

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO

  • Product Expert

    hace 2 semanas

    Mexico City Doctoralia Mexico A tiempo completo

    Company DescriptionWe are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission.We obsess over the challenge of minimizing patients' pain and helping...

  • Global Product Expert

    hace 3 semanas

    Mexico City Doctoralia Mexico A tiempo completo

    Company DescriptionWe are the largest digital healthcare platform in the world, present in 15 countries and currently connecting over 30 million patients to more than 2 million healthcare professionals. We seek to make the experience in health more human and we live and breath this mission.We obsess over the challenge of minimizing patients' pain and helping...

  • Product Expert

    hace 2 semanas

    Mexico City Doctoralia Mexico A tiempo completo

    Job Description   Manage product knowledge from both a technical and a business perspective, establishing a transparent and continuous communication with CS and SALES and representing the voice of the customer within our organization in terms of productTranslate customer needs into technical requirements and share them with the Product Team with proper...

  • Product Expert

    hace 4 días

    Mexico City Docplanner A tiempo completo

    Job Description Manage product knowledge from both a technical and a business perspective, establishing a transparent and continuous communication with CS and SALES and representing the voice of the customer within our organization in terms of product Translate customer needs into technical requirements and share them with the Product Team with...

  • Global Product Expert

    hace 3 semanas

    Mexico City Doctoralia Mexico A tiempo completo

    Job Description   Manage product knowledge from both a technical and a business perspective, establishing a transparent and continuous communication with CS and SALES and representing the voice of the customer within our organization in terms of productTranslate customer needs into technical requirements and share them with the Product Team with proper...

  • Gerente de Producto

    hace 3 meses

    Mexico City AvantGarde Human Capital Consultants A tiempo completo

    Posicionamiento de producto Capacitación de productos con líderes de opinión Participación en eventos promocionales, congresos, talleres, workshops Construcción del resultado de la venta a través de las estrategias de mercadotecnia Experto en elaboración de Presupuestos por producto y línea de negocio Forecast Desarrollo de campañas de...

  • Gerente de Producto

    hace 4 semanas

    Mexico City AvantGarde Human Capital Consultants A tiempo completo

    Posicionamiento de producto Capacitación de productos con líderes de opinión Participación en eventos promocionales, congresos, talleres, workshops Construcción del resultado de la venta a través de las estrategias de mercadotecnia Experto en elaboración de Presupuestos por producto y línea de negocio Forecast Desarrollo de campañas de...

  • Product Master Data Expert

    hace 3 meses

    Mexico City 0360 BSS Mexico A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Product Master Data Expert

    hace 4 semanas

    Mexico City 0360 BSS Mexico A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Product Owner

    hace 1 mes

    Mexico City DaCodes A tiempo completo

    ¡Trabaja en DaCodes!Somos una firma de expertos en software y transformación digital de alto impacto.Durante 9 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de 220 talentosos #DaCoders, Desarrolladores, arquitectos, Diseñadores UX/UI, PMs, QA testers y más, que se integran a nuestros proyectos con...

  • Product Owner

    hace 4 semanas

    Mexico City DaCodes A tiempo completo

    ¡Trabaja en DaCodes!Somos una firma de expertos en software y transformación digital de alto impacto.Durante 9 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de 220 talentosos #DaCoders, Desarrolladores, arquitectos, Diseñadores UX/UI, PMs, QA testers y más, que se integran a nuestros proyectos con...

  • Product Master Data Expert

    hace 2 meses

    MEXICO CITY BEIERSDORF A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Product Master Data Expert

    hace 4 semanas

    MEXICO CITY BEIERSDORF A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin - and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Sr Expert Product Ownership

    hace 3 meses

    Mexico City Nestlé A tiempo completo

    Product owner for SAP ERP Manufacturing   5 most important job responsibilities for this specific position: - Support deployment of SAP Manufacturing tools in North America - Engage with support organization (internal and external) on monitoring, troubleshooting and improving systems landscape - Identify opportunities for...

  • Sr Expert Product Ownership

    hace 4 semanas

    Mexico City Nestlé A tiempo completo

    Product owner for SAP ERP Manufacturing   5 most important job responsibilities for this specific position: - Support deployment of SAP Manufacturing tools in North America - Engage with support organization (internal and external) on monitoring, troubleshooting and improving systems landscape - Identify opportunities for...

  • Product Designer

    hace 1 mes

    Mexico City DaCodes A tiempo completo

    ¡Trabaja en DaCodes!Somos una firma de expertos en software y transformación digital de alto impacto.Durante 9 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de 220 talentosos #DaCoders, Desarrolladores, arquitectos, Diseñadores UX/UI, PMs, QA testers y más, que se integran a nuestros proyectos con...

  • Product Designer

    hace 4 semanas

    Mexico City DaCodes A tiempo completo

    ¡Trabaja en DaCodes!Somos una firma de expertos en software y transformación digital de alto impacto.Durante 9 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de 220 talentosos #DaCoders, Desarrolladores, arquitectos, Diseñadores UX/UI, PMs, QA testers y más, que se integran a nuestros proyectos con...

  • Revenue Management Expert

    hace 4 semanas

    Mexico City Axented A tiempo completo

    This function is a Revenue Management Expert (Customer Success Specialist) responsible for accurately processing the correct use of the SaaS tool, defining, developing, and helping to implement Revenue Management strategies. Analysis, interpretation, and actions related to product pricing, promotional pricing, understanding of shoppers and clients by...

  • Revenue Management Expert

    hace 4 semanas

    Mexico City Axented A tiempo completo

    This function is a Revenue Management Expert (Customer Success Specialist) responsible for accurately processing the correct use of the SaaS tool, defining, developing, and helping to implement Revenue Management strategies. Analysis, interpretation, and actions related to product pricing, promotional pricing, understanding of shoppers and clients by...

  • Product Manager

    hace 3 meses

    Mexico City Aspen Technology A tiempo completo

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...