Residential Services Manager
hace 1 mes
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.Join a diverse and talented EAST CAPE team in Four Seasons Resort and Residences Los Cabos at Costa Palmas
Four Seasons Resort Los Cabos, at Costa Palmas located in La Ribera is part of the exclusive Costa Palmas resort community, which will also feature a private marina and members-only beach and yacht club, all set along a two-mile stretch of immaculate white-sand beach and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we extend our presence in Mexico. We are delighted to welcome our guests from around the world to experience Four Seasons legendary quality and service as they discover the richness and beauty of Baja’s East Cape with a lot of activities like swimming, snorkeling, sport fishing, golf and desert adventures.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would like to be treated ourselves.
Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:
Hotel Site:
Instagram: #fsloscabos
The role of the Residential Services Manager
The Residential Services Manager responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons’ policies. Along with assisting the Residential Leadership team with day to day administrative and operational duties of the division; including organization, daily labor reports, pre-arrival assistance and reconcile the work orders and billing process for any in-house service provided to homeowner.
Essential Functions
Coordinates any a la carte service requests and ensures accurate billing is followed Manages and provides access to the building(s) and units with all vendor/contractor/homeowners’ service providers and visitors, after previous authorization received, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and homeowners’ service providers. Establishes close relationships with vendors in these areas in order to provide information, transportation, ticketing, and reservations for residents. Utilizes a variety of software programs to accurately input special arrangements.Knowledge and Skills
Education:
Experience:
Two (2) to three (3) years of experience in Management position in a luxury environment Experience in Residences with owners and visitors Prior experience in Guest Experience or Rooms department is highly desirableSkills and Abilities:
Requires knowledge of the ability to operate computer equipment Ability to read and speak and write English Understand and familiar with quality standards and service standards of the hotel Highest level of integrity and transparency Apply an ethical approach to the outcome of situations Strong interpersonal and relationship-building skills Reasonable problem-solving, decision-making and conflict resolution skills Work in a safe, prudent and organized mannerBenefits:
Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort Uniforms: Complimentary Dry Cleaning for Employee Uniforms Travel: Complimentary room nights at Four Seasons Hotels & Resorts with discounted meals and other services at each location Training & Development: In-house training workshops for line and management employees Job Related: Offering complimentary buffet style duty meals Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year AwardsAnd many more property and location specific benefits
What to Expect:
Be part of a caring team with a family spirit Have opportunities to build a successful career with global potential Work in a diverse and challenging environment and engage with the leadership team Be recognized for your accomplishments
About Four Seasons Hotels & Resorts:
Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s "100 Best Companies to Work For" EVERY YEAR since 1998 and named "Great Place to Work Legend", an honor currently held by only 12 companies in the world.
Service Culture
Currently operating 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
About Four Seasons Resort Los Cabos, At Costa Palmas:
Four Seasons Resort Los Cabos, at Costa Palmas is part of the exclusive Costa Palmas resort community, which will also feature a private marina and members-only beach and yacht club, all set along a two-mile stretch of immaculate white-sand beach and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we extend our presence in Mexico. We look are delighted to welcome our guests from around the world to experience Four Seasons legendary quality and service as they discover the richness and beauty of Baja’s East Cape.
What it is Like to Work for Four Seasons Hotels & Resorts:
At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free
Learn more by visiting us at:
Company Site:
Our Careers:
LinkedIn:
Facebook:
Twitter:
We look forward to receiving your application
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Conference Services Manager
hace 5 días
Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Landscape Foreman
hace 2 meses
Cabo San Lucas, México Port To Port Immigration Services A tiempo completoPort To Port Immigration Services is searching for a Landscape Foreman with snow removal experience for work in Canada. Must be proficient with the following: - Lawn mowing equipment (push mowers, ride-on mowers, weed trimmers) - Garden tools (spades, hoes, shovels, trowels) - Tools for tree and shrub care (pruners, hedge cutters, loppers) **Duties**: -...
-
Guest Services Supervisor
hace 1 mes
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Assistant Housekeeping Manager
hace 1 mes
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Assistant Housekeeping Manager
hace 1 semana
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Field Tech Associate
hace 4 semanas
Cabo San Lucas, México NTT DATA A tiempo completoJob Description Req ID: 279659 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Associate to join our team in Los Cabos, Baja California Sur (MX-BCS), Mexico...
-
Field Tech Associate
hace 3 semanas
Cabo San Lucas, México NTT DATA A tiempo completoJob Description Req ID: 279659 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Associate to join our team in Los Cabos, Baja California Sur (MX-BCS), Mexico...
-
HOA Accounting Manager
hace 5 días
Cabo San Lucas, Baja California Sur, México Auberge Resorts, LLC A tiempo completoEsperanza is located in the private residential community of Punta Ballena, near Cabo San Lucas. The five-star resort features 59 casita-style rooms and 96 spacious villas ranging from one to four bedrooms, all with ocean and garden views, offering guests a barefoot luxury experience infused with the spirit of Baja California. Additionally, the resort boasts...
-
Vp of Construction
hace 2 meses
Cabo San Lucas, México Discovery Land Company A tiempo completoJoin the Discovery family, where quality and service are at the heart of everything we do! Discovery Land Company is a US-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. - **Please note The Vice President (VP) of Construction will manage...
-
Vp of Construction
hace 5 días
Cabo San Lucas, Baja California Sur, México Discovery Land Company A tiempo completoJoin the Discovery family, where quality and service are at the heart of everything we doDiscovery Land Company is a US-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties.- **Please noteThe Vice President (VP) of Construction will manage the...
-
Home Manager, Cabo
hace 5 días
San José del Cabo, Baja California Sur, México Pacaso A tiempo completoAbout PacasoPacaso is on a mission to enrich lives by making second home ownership possible and enjoyable for more people. We have modernized the generations-old practices of DIY co-ownership by creating a smart, tech-enabled way to buy and own a second home.Founded by former Zillow executives, Pacaso has secured more than $90 million in growth financing and...
-
Bar Manager
hace 2 semanas
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Pool & Beach Assistant Manager
hace 4 semanas
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Pool & Beach Assistant Manager
hace 5 días
Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons :Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Pool & Beach Assistant Manager
hace 3 semanas
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Cayao Restaurant Manager
hace 2 semanas
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Cayao Restaurant Manager
hace 5 días
Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Restaurant Assistant Manager
hace 2 semanas
Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Senior Interior Designer
hace 2 semanas
Cabo San Lucas, México Twin Dolphin A tiempo completoOhana Design Services is a vibrant, multi-cultural boutique entity focused on high-end residential resort design. The function of the position we are seeking is a candidate that is comfortable in leading all aspects of specific interior design projects with a main focus on the creative. Candidate should have a minimum of 6 years’ experience in leading...
-
Global Occupational Safety Manager
hace 1 mes
Cabo San Lucas, México ARLANXEO A tiempo completoAs the Global Occupational Safety Manager you focus is on occupational safefty and you are responsible for the development and monitoring of global policies, requirements, standards, procedures, tools, and processes in the areas of Health, Security, and Safety (gHSS), which shall be in compliance with relevant laws and regulations of each region. In this...
