Sales Coordinator

hace 1 mes

Mexico City American Express A tiempo completo

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Building lasting relationships is at the heart of our business–and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.

How will you make an impact in this role?

The insurance team leader sales will be responsible for driving continued growth through a specific sales channel, including direct sales and telemarketing campaigns. The candidate will focus on implementing effective sales strategies to achieve the product and carrier objectives of the channel and ensure quality and compliance in each sale. This role requires day-to-day monitoring of the sales, daily sales trends, forecasting and make sure budget is according to cost per sale.

Responsibilities

·Lead digital/telemarketing channel to ensure daily, weekly & monthly sales volume and average premium per product, carrier and with quality.

·Daily management and monitoring of volume & quality leads, conversion rates of call center to make sure volumes and monthly goals.

·Define and implement channel strategy, provide output to perform better prospecting, and contribute to channel transformation to increase conversion in digital.

·Propose and implement initiatives to improve channel performance including training equipment performance and process improvements.

·Managing partner relationships, including negotiation, budget alignment and cost optimization.

·Ensuring local compliance and global Amex requirements and policies.

·Constantly monitoring, analysis of sales with details to identify risks and opportunities.

Qualifications

·3+ years of proven experience leading digital & telemarketing channels.

·Analytical and strategic skills

·Experience in developing and implementing sales strategies and quick tactics.

·Ability to work within organizational structures and decision makers.

·Excellent relationship management and negotiation skills

·Fluent English and Spanish, excellent presentation skills

·Fast agile flexible and proactive learning.

·Focus on customer care and service.

·Ability to manage and execute multiple projects.

·Knowledge of the insurance business (preferred)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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