Customer Care Specialist

hace 4 semanas


Santiago de Querétaro, México Kerry A tiempo completo

O verview of role:

The Customer Care Specialist is responsible for supporting delivery of a world class customer experience to our customers. Delivering critical support in line with agreed service levels for the overall Customer Care organization. Demonstrating ownership & accountability, ensuring customer requirements related to customer orders service and data management requests are efficiently & accurately processed within the agreed timelines with clear connectivity and collaboration with the wider team to enable end to end case management.

Key responsibilities

Responsibilities:

Maintain professional, timely and effective communication with all parties Process orders and requests in line with company procedures and propose improvements to procedures and processes Enter and process customer orders/changes according to department policies and procedures Work with cross-functional teams (accounts payable, supply chain, sales,) to resolve customer requirements when necessary. Remain fully flexible to meet business requirements and demands Continuous Excellence to improve workflow processes. Case Management through Salesforce Report and data maintenance

Qualifications and skills

Customer orientation. Efficient collaboration with clients and internal stakeholders. Communication and negotiation skills with internal and external clients. Ability to take responsibility for efficient problem resolution. SAP Power Bi advanced Excel English Advanced
  • Customer Care Specialist

    hace 3 semanas


    Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completo

    About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Customer Care Specialist

    hace 3 semanas


    Querétaro, México Kerry A tiempo completo

    About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...

  • Customer Care Specialist

    hace 3 semanas


    Santiago, N.L., México Kerry Group plc A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable...


  • Santiago, México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our dedicated...


  • Santiago de Querétaro, México Kerry A tiempo completo

    The Customer Care Support Representative is responsible for supporting delivery of a world class customer experience to our customers. Delivering critical support in line with agreed service levels for the overall Customer Care organization. Demonstrating ownership & accountability, ensuring customer requirements related to TechDoc requests are efficiently...


  • Santiago de Querétaro, México Kerry A tiempo completo

    The Customer Care Support Representative is responsible for supporting delivery of a world class customer experience to our customers. Delivering critical support in line with agreed service levels for the overall Customer Care organization. Demonstrating ownership & accountability, ensuring customer requirements related to TechDoc requests are efficiently...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...

  • Customer Care Specialist

    hace 2 semanas


    Ciudad de México Data Impact A tiempo completo

    Company Description The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily which we **process**...

  • Customer Care Specialist

    hace 2 semanas


    Ciudad de México Data Impact A tiempo completo

    Company Description The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily which we **process**...


  • Santiago, México Ria A tiempo completo

    Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service. We are looking for an enthusiastic Customer Care Expert to join our dedicated...


  • Santiago, México Ria A tiempo completo

    We are seeking a highly skilled Live Chat Specialist who will play a critical role in ensuring the satisfaction of our valued customers. Reporting directly to the Customer Care Supervisor, you will be responsible for providing exceptional service through the Zendesk chat platform. As a Live Chat Specialist, you will respond promptly to customer inquiries,...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the Ria Mexico Solution S de R.L de C.V. RIA is a worldwide leader in...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT). RIA is a...


  • Ciudad de México Wild Fork A tiempo completo

    Description Wildfork.mx is an e-commerce company that delivers high-quality food products directly to customers' homes. We are committed to providing our customers with exceptional service and quality products. Job Summary: **Responsibilities**: - Supervise and manage a team of 5 customer care representatives - Ensure that customer care representatives...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the Ria Mexico Solution S de R.L de C.V. RIA is a worldwide leader in...


  • Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. Ria Money Transfer is the second-largest global money transfer company and a division of the Ria Mexico Solution S de R.L de C.V. RIA is a worldwide leader in...

  • Customer Care Specialist

    hace 4 semanas


    Ciudad de México YouScan A tiempo completo

    We're seeking a customer care specialist in Mexico City to join YouScan Customer Success team. This professional will work with prospective, new, and paying customers, so this role combines sales development and customer service responsibilities with the prospect of growing into an account manager position. It's an entry-level position that requires about 1...

  • Customer Care Specialist

    hace 2 semanas


    Ciudad de México Data Impact A tiempo completo

    **Job Description**: **Data Impact** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily...


  • Ciudad de México NielsenIQ A tiempo completo

    **Job Description**: **Data Impact** The phenomenal development of e-commerce has given rise to huge quantities of data and information. Companies have difficulty exploiting this data, not knowing which leverage actions to choose nor how to measure their impact. This is where **Data Impact** comes in! We **collect** over 10 billion pieces of data daily...