On-Site Technical Support L2
hace 2 meses
JOB DESCRIPTION
Sé parte de Stefanini En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor.
Seguro no te quieres quedar fuera, On-Site Technical Support L2
¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones
RESPONSIBILITIES AND ASSIGNMENTS
IT assets management Configuring hardware, devices and software to set up employee workstation IT induction with new employees as part of onboarding processes Configuration and troubleshooting hardware, software, networks and Microsoft Office Management of Active Directory, user account creation , Shared Mailbox, distribution list Printer installation and troubleshooting Basic networking troubleshooting and device hands-on maintenance Admin centre management of MS 365, MS Exchange, Azure active directory, Skype forBusiness Server, StarLeaf Cloud Portal, and SharePoint Mobile Iron and Intune Mobile Device Management Management of multi-factor authentication PingOne Portal Management and monitoring of the ServiceNow ticketing system to process support action
REQUIREMENTS AND QUALIFICATIONS
Education related to IT At least a year of experience providing IT Support Advanced English level (Spoken and Written) ITIL Foundation (desirable, not mandatory) Position 100% on-site (09:00 to 18:00) Soft Skills Customer Service-oriented ITSM tools experience (tickets' lifecycle)
ADDITIONAL INFORMATION
Conoce a Stefanini
Somos una empresa global con 35 años de experiencia en el mercado, ofrecemos una sólida selección de servicios como: automatización, nube, Internet de las cosas (IoT) y experiencia de usuario (UX).
Creemos que la tecnología puede revolucionar una empresa y la innovación es fundamental para fomentar el desarrollo y la competitividad. También valoramos las nuevas ideas y el poder de una mente abierta, por lo que reconocemos que cada talento es esencial para la calidad de nuestros proyectos y especialmente para nuestro progreso.
Mantenemos nuestra excelencia invirtiendo en innovaciones tecnológicas, las mejores alianzas, adquisiciones de empresas en todo el mundo y la contratación de profesionales altamente capacitados.
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