On-Site Technical Support L2

RH: Dacia GonzálezPosition: L2 Production Support EngineerLocation: Remote - MexicoIndustry - Sector: Financial Services – BankingWhat you’ll do? L2 Production SupportWhat you’ll bring: Experience as a L2 support engineerGood communication skills with ability to articulate the technical and functional aspects of development/production problem to help...

The OfferWork within a company with a solid track record of successExcellent career development opportunitiesGreat work environmentThe JobTechnical Support / EUC On-site Provide technical support to colleagues, diagnose and troubleshoot technical problems, manage and monitor systems, install, configure, test, and maintain operating systems, application...

Today - Secret - Unspecified - Unspecified - Mexico City** (ON-SITE/OFFICE)** - R-00129725 **Description** Are you interested in supporting one of the nation's largest DoD customers and working outside of the continental U.S.? How about an opportunity to work in sunny Mexico City, Mexico? The Leidos Digital Modernization Sector is seeking your talent as an...

Job Description Req ID: 267642 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Support to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX)."A. Basic...

Req ID: 267642 NTT DATA  strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a L2 Support to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX)."A. Basic Qualifications [required...

Job Duties and Responsibilities: Advanced troubleshooting on FORTIGATE products Collection, analysis, and change recommendations of configuration information.  Collection and analysis of customer network information. Collection and initial analysis of packet trace information. Recommend corrective actions based on analysis, Manage customer communication and...

Description We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...

Job Duties: Provide first-level supervision to a group to Level 1 - Level 3 support engineers, managing workload, response, resolution, and quality. Monitor and manage support engineer queues and escalate issues as necessary. Ensure SLA´s are honored and premium support accounts are managed properly. Perform case reviews and provide 1:1 monthly feedback to...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...

The role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak...

Description Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility...

Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...

Job Summary As a Senior Technical Support Specialist within our Global Support team, you will play a critical role in delivering exceptional technical support and guidance to our customers. Your responsibilities will include troubleshooting, diagnosing, and resolving customer issues, all while ensuring an outstanding level of customer satisfaction....

Description At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate...

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

Job Description : What will you work on? IT Field Support Technician will provide technical support to end-users through on-site and remote assistance, as well as at trade shows when required. The successful candidate will be responsible for installing, maintaining, and troubleshooting hardware and software systems, as well as assisting with...

We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. Your main purpose is to diagnose and resolve both technical and product functional inquiries....