Customer Success Business Specialist, Enterprise
hace 4 semanas
The Enterprise CS Business Specialist plays a critical support role within the Enterprise Customer Success team. This position is focused on executing operational tasks that are essential to ensuring high-quality service for Enterprise and Corporate Brand clients relying on R365 to manage their business. The role bridges gaps in automation, supports hypercare accounts with high-impact issues, and handles time-consuming processes that fall outside the scope of the CSM or client capacity.**How you'll add value**:- Follow detailed task instructions and complete all deliverables by the defined due dates.- Monitor and manage critical issues for hypercare accounts, including: Troubleshooting failed or missing daily sales imports; verifying and correcting labor detail import issues; manually extracting, preparing, and formatting reports or data sets that are not yet automated; collaborate with Customer Success Managers to alleviate workload by performing manual processes on behalf of clients.- Identify and flag gaps in workflow or instruction inefficiencies and provide weekly feedback to the CS team on ways to improve.- Contribute to strong, internal documentation of processes to ensure repeatable execution and team knowledge transfer.**What you'll need to be successful in this role**:- Strong proficiency in Excel, including the use of formulas, filters, and data formatting.- Familiarity with Microsoft Office Suite, especially Outlook and Word.- Effective time management and task prioritization skills; able to manage high-volume task queues.- Prior experience in restaurant operations and/or accounting highly preferred.- Comfort working with multiple platforms in a SaaS ecosystem (ERP, labor management, POS integrations, etc.).- Ability to follow detailed written instructions and standard operating procedures.- Strong written and verbal communication skills.
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Enterprise Customer Success Manager
hace 1 semana
Ciudad de México Deliverect A tiempo completoAt Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where...
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Ai Specialist, Customer Success
hace 1 semana
Ciudad de México Zendesk A tiempo completoThe AI Specialist, Customer Success role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success, is to ensure Zendesk customers realize business value and outcomes from their investment in...
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Enterprise Customer Success Manager
hace 2 semanas
Ciudad de México Incode Technologies A tiempo completo**POWER A WORLD OF TRUST** Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government,...
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Customer Success Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...
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Staff Specialist Customer Success- Mexico
hace 3 semanas
Ciudad de México BMC Software A tiempo completoCountry- Mexico- State- NA- Date Published- 15-Oct-2025- Job ID- 45904- Travel- You may occasionally be required to travel for business- This role can be based remotely in Mexico- Looking for details about our benefits?Description and Requirements"At BMC trust is not just a word - it's a way of life!"- We are an award-winning, equal opportunity, culturally...
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Enterprise Customer Success Manager
hace 7 días
Ciudad de México Incode Technologies A tiempo completo**REIMAGINE TRUST**Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail,...
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Customer Success Specialist
hace 6 días
Ciudad de México CIAL Dun & Bradstreet A tiempo completo**Why work with us?** We are a fast-growing company that is revolutionizing the world of data in Latin America! CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean. Our solutions are designed to transform how businesses manage risk and make critical decisions about the...
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Customer Success Specialist
hace 2 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Success Specialist
hace 2 semanas
Ciudad de México Customer Intelligence Inc. A tiempo completoABOUT US Customer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout...
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Customer Return Specialist
hace 7 días
Ciudad de México Hewlett Packard Enterprise A tiempo completoCustomer Return Specialist This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. HPE Financial Services...
