Customer Success Specialist
hace 2 semanas
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Queretaro office. We are seeking an individual with excellent communication and leadership skills to join the company’s Safety and Compliance Department. As a leading asset-based carrier with hundreds of tractors, trailers and drivers, Charger Logistics requires competent and effective safety staff in order to uphold the company’s high safety rating and ensure continued compliance with various authorities.- **Shift availability**:**1. Evening shift: 12:00 pm to 9:00 pm (Alternate weekends)****Responsibilities**:- Ensure policy development and/ or enforcement adheres to company’s policy compliance, as approved by Safety department- Identifying unsafe practices or procedures and recommend solutions- Review defects reported by drivers on VIR- Work in a fast-paced environment and prioritize tasks effectively- For Laredo entries SB/NB inspect units coming and leaving Laredo Terminal.- Spot suspicious and trends in tire behavior (wear, damages, swapping)- Report carrier incidence in tire damages/swaps.- Claim the cases to each carrier (investigation, claim submission, resolution and pursuing payment)- Assistance for teams with tire damage. (MX Carriers can report a Charger trailer with tire damage requesting assistance/approval for its repair/replacement)**Requirements**:- Bachelors degree with at least 3 years of industry experience- English proficiency- Strong knowledge of Transportation/Trucking industry, preferably cross-border liaisons- Attention to detail, strong command of English (both written & verbal) with excellent communication skills- Experience working with Shaw Tracking/Omnitracs software is an asset- Sound knowledge of auditing and training Drivers on Electronic Logbooks- Ability to multi-task- Tableau software (desireble)**Benefits**- We offer competitive pay package:- Saving fund- Healthcare Benefit Package- Food coupons- Life Insurance- Career growth- High competitive salary- Performance-based bonus and Christmas bonus.
-
Customer Success Specialist
hace 3 semanas
Monterrey, México Brella A tiempo completo**Hey there! Here is Brella in a nutshell**:Established in 2016, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling. We provide the world’s smartest event app for events with the heart of networking and so far we have digitally transformed thousands...
-
Customer Success Specialist
hace 3 semanas
Monterrey, México Brella A tiempo completo**Hey there!Here is Brella in a nutshell**:Established in ****, Brella has already helped hundreds of thousands of people at events find jobs, colleagues, investors etc. and is on a path towards rapid international scaling.We provide the world's smartest event app for events with the heart of networking and so far we have digitally transformed thousands of...
-
Customer Success Specialist
hace 1 hora
Monterrey, México WWEX Group A tiempo completoPURPOSEThe Customer Success Specialist will provide multi-level, operational account execution for GlobalTranz customers to maximize the company value creation and profitability opportunities. The Customer Success Specialist will have a strong customer-focus, attention to detail, and the ability to collaborate across functions, both internally and...
-
Customer Success Specialist
hace 1 día
Monterrey, México WWEX Group A tiempo completoPURPOSE The Customer Success Specialist will provide multi-level, operational account execution for GlobalTranz customers to maximize the company value creation and profitability opportunities. The Customer Success Specialist will have a strong customer-focus, attention to detail, and the ability to collaborate across functions, both internally and...
-
Customer Success Administrator
hace 2 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
-
Customer Success Specialist
hace 3 semanas
Monterrey, México Teletrac Navman A tiempo completo**What you will do**This role will proactively manage all retention, resign and client account activities, to keep churn under annual targets.You will drive increased revenue growth and existing customer base penetration through upsell, cross-sell and price management as per annual targets as well as looking for long-term perspective relationships.You will...
-
Customer Success Administrator
hace 3 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts.Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption.At the same time, the role includes to serve as an actual CSS for US...
-
Customer Success Director
hace 1 día
Monterrey, México HAYS A tiempo completoSaaS company is looking for their new Customer Success Director**Your new company**IT Solutions company specialized in software and BPO with 100+ accounts and international presence**Your new role**As CS Director you will be in charge of managing the direct delivery of your solutions portfolio, developing an accurate roadmap for you operations and...
-
Customer Success Administrator
hace 4 semanas
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
-
Customer Success Administrator
hace 44 minutos
Monterrey, México Teletrac Navman A tiempo completoThis role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...
