Dealer Support Representative

hace 2 semanas

Tijuana, México Staffvia A tiempo completo

Descripción y detalle de las actividades- **Sales Support**- Support RSMs and sales reps in meeting sales goals- Manage inbound/outbound calls, upselling, and account support- Provide merchandising guidance and count-and-fill assistance- Communicate with dealers to monitor sell-through and drive bookings- Assist customers with assortments using sales data- Prospect and open new dealer accounts- Maintain CRM records (HubSpot)- Prepare samples, reports, and presentation tools- Provide coverage for RSMs, reps, and DSRs- Occasional travel for trade shows or key meetings-- **Wholesale Account & Order Management**- Enter and update orders in SAP ByDesign, NuOrder, and EDI- Manage orders from creation through delivery- Verify pricing, terms, discounts, and accuracy- Monitor open orders and update RSMs/Reps and customers- Ensure orders ship on time- Review open orders and resolve issues proactively- Process return authorizations- Respond to wholesale inquiries-- **Reporting**- Identify sales opportunities using available data- Track progress toward shipping and revenue targets- Provide clear, user-friendly reports- Share ATS reports and resolve inventory issues- Deliver accurate market and consumer insights- Support additional projects as neededExperiência y requisitos- **Requirements**- Strong self-leadership; able to work with mínimal supervision- Highly motivated, energetic, and responsive to urgent issues- Excellent verbal and written communication- Strong time management; meets deadlines- Flexible and able to adapt to shifting priorities- Strong customer service and rapport-building skills- Team-oriented, collaborative, and supportive- Strong problem-solving and critical-thinking abilities- Highly organized with strong attention to detail- Able to manage multiple projects at once-- **Minimum Qualifications**- 3+ years of sales experience in apparel or a related industry- Experience with outbound calling, upselling, and account management- Ability to analyze sales reports and identify opportunities- High school diploma required; Bachelor’s in Business, Finance, or related field preferred- Knowledge of barre, pilates, yoga, or general fitness- Proficient in Outlook, Word, Excel, Teams, and PowerPoint- Experience with SAP Business ByDesign (strong plus)- Experience with HubSpot, NuOrder B2B, or other CRM systems (bonus)- Excellent written and verbal English- Strong customer service mindset- Occasional travel to the U.S. (Vista, CA); valid Visa requiredBeneficios- Beneficios de acuerdo a la LFT- seguro de gastos médicos-- **Número de vacantes** 2- ** Área** Ventas/Comercial- ** Contrato** Permanente- ** Modalidad** Híbrido- ** Turno** Diurno- ** Jornada** Tiempo Completo-- **Horario**- Tiempo completo- Lunes a viernes-- **Salario mensual neto** $22,000 - $23,000 MXN- ** Estudios** Carrera sin título- ** Inglés**Hablado: Avanzado, Escrito: Avanzado- ** Disponibilidad p. viajar** Si

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