Servicenow Performance

hace 3 semanas


Ciudad de México Xideral A tiempo completo

**Lead Performance Analytics Specialist - ServiceNow ITSM**:**Responsibilities**:- Develop performance analytics, scripting, and business rules to enhance system capabilities.- Utilize ServiceNow Flow Designer for workflow design and automation.- Analyze data, generate reports, and create visualizations for business insights.- Optimize ServiceNow performance and facilitate seamless integrations with automation scenarios.- Support continuous improvement of processes through performance metrics and analytics.**Essential Requirements**:- 5+ years of experience with ServiceNow, specifically in IT Service Management.- Proven expertise in Performance Analytics configuration, scripting, and business rules.- Strong knowledge of ServiceNow Flow Designer and workflow automation.- Experience in ServiceNow reporting, data analysis, and visualization.- Hands-on experience with ServiceNow performance optimization and integrations.- Fluent in English with excellent communication skills.- Experience in advanced automation, scripting, or additional ServiceNow modules.**What We Offer**:- Competitive net salary.- Hybrid work setting from Mexico City (Benito Juárez).- Monday to Friday, from 09:00 to 18:00.- Superior benefits- A long-term engagement opportunity with a leading technology and consulting firm.



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