Content Production Resource Manager

**The Opportunity**:We are seeking a versatile and highly organized Content Production Resource Manager to join our growing team. This is a hybrid role for a natural-born project manager with the heart of a producer. You will be the central hub for our content creation engine, responsible for managing resources, overseeing project lifecycles, and ensuring the seamless delivery of high-quality content for a diverse portfolio of clients. You will bridge the gap between client strategy, creative execution, and operational excellence.We are looking for a dedicated professional who values ownership and results over clock-watching, and understands that in a fast-growing company, excellence comes from productivity, not rigid schedules.**What You'll Do**:**Project & Resource Management**:- Oversee the end-to-end lifecycle of content production projects, from initial briefing to final delivery, ensuring projects are on time, on budget, and exceed expectations.- Manage and allocate internal and freelance resources (writers, designers, editors) effectively, maintaining a clear view of team capacity and project pipelines.**Account & Client Management**:- Act as a primary department point of contact for a portfolio of clients, building strong relationships built on trust, communication, and exceptional results.- Lead department communications, including kick-off meetings, progress updates, and feedback sessions, ensuring alignment at every stage.**Content Strategy & Quality Control**:- Collaborate with the SEO and strategy teams to ensure all content is on-brand, optimized for performance, and aligned with client objectives.- Serve as the final checkpoint for quality, proofreading and editing creative assets (video, copy, graphics) to ensure they meet our high standards and adhere to brand guidelines before client review or publishing.**Hands-On Production**:- Take the lead in producing various content formats, including seo pages, video and photo ads, social media content, and web assets.- Demonstrate a producer's mindset by proactively solving problems, managing logistics, and finding creative solutions to production challenges.**Requirements**:**Who We're Looking For**:- **You thrive in a fast-paced agency environment**and have a proven track record of juggling multiple projects and priorities without breaking a sweat.- **A Strategic Thinker & A Practical Doer**:You understand the "why" behind the work but also have the skills to get in the trenches and manage the "how."- **A Natural Leader & Collaborator**:You excel at leading cross-functional teams and can communicate effectively with creatives, strategists, and clients alike.- **An Expert Relationship Builder & Diplomat**:Demonstrates strong diplomacy and relationship management skills, with a talent for managing diverse and high-performing personalities effectively.- **Meticulously Organized**:Your attention to detail is second to none. You believe in the power of a well-managed process to deliver outstanding creative work.- **Adaptable & Versatile**: You have experience across various industries (like CPG, tech, or home services) and can quickly learn the nuances of new client verticals.- **An Agile Builder**: Thrives in the building phase of a company's growth and possesses the agility to make quick pivots as priorities evolve.- **Globally Minded**:You are comfortable working with remote teams and clients across different time zones.**Skills & Qualifications**:- 5+ years of professional experience in a combination of project management, account management, and/or content production within an agency or in-house marketing team.- Demonstrable experience managing the production of digital content, including video, web content, and social media campaigns.- Strong understanding of the creative process and the ability to provide constructive feedback to writers, designers, and video editors.- Exceptional client-facing communication and presentation skills.**Bonus Points**:Hands-on experience with Adobe Creative Suite or video post-production tools (e.g., Frame.io).**Benefits****A Note on Our Demands & Your Rewards**:Let's be transparent: the expectations here are exceptionally high. This role demands a significant investment of your time, energy, and intellectual horsepower. It requires resilience and a proactive, problem-solving mindset that goes far beyond a 9-to-5 checklist.This role is not for everyone.However, for the right person, the rewards are immense. You are not a cog in a machine here. You are a critical driver of our clients' success and our agency's growth. You will be challenged, you will grow faster than you thought possible, and you will see the direct, tangible impact of your strategic work every single day. If you are a builder who is energized by that level of responsibility and impact, you will thrive here.**What We Offer**:- Competitive salary commensurate with your experience and impact, $2