Senior Customer Care Manager
hace 3 semanas
A global logistics company seeks a Customer Support Manager in Cuautitlán, Mexico. The role involves overseeing representative activities, managing performance for key accounts, and providing coaching. Candidates should have a MAESTRO certification, 3-5 years of business experience, and strong leadership and communication skills. This position is foundational for ensuring top-level service and accountability within the customer support team. #J-18808-Ljbffr
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Lm873: Manager Premier Customer Care
hace 4 días
Cuautitlán, México Fedex LAC A tiempo completoCustomer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best...
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Lm873: Manager Premier Customer Care
hace 4 días
Cuautitlán, México Fedex LAC A tiempo completoCustomer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best...
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Lm872: Manager Dedicated Customer Care
hace 4 días
Cuautitlán, México FedEx LAC A tiempo completoCustomer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team). Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis...
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Lm872: Manager Dedicated Customer Care
hace 4 días
Cuautitlán, México FedEx LAC A tiempo completoCustomer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team). Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis...
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Lm872: Manager Dedicated Customer Care
hace 3 semanas
Cuautitlán, México Fedex LAC A tiempo completoCustomer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team). Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis...
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Lm872: Manager Dedicated Customer Care
hace 3 semanas
Cuautitlán, México Fedex LAC A tiempo completoCustomer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team). Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis...
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Cuautitlán, México FedEx LAC A tiempo completoLead or senior levels of these positions may:- Handle escalated or more complex issues,- Coordinate team activities or those of agency contract staff,- Support supervisor or manager activities,- Support the design, review and implementation of processes and procedures."**General Job Description**Under limited guidance completes the following tasks:- Provide...
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Cuautitlán, México FedEx LAC A tiempo completoLead or senior levels of these positions may:- Handle escalated or more complex issues,- Coordinate team activities or those of agency contract staff,- Support supervisor or manager activities,- Support the design, review and implementation of processes and procedures."**General Job Description**Under limited guidance completes the following tasks:- Provide...
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Key Accounts
hace 3 semanas
Cuautitlán, México Fedex A tiempo completoA global logistics company is seeking a Customer Support Manager in Cuautitlán, Mexico. In this role, you will oversee representative activities, manage performance for key accounts, and provide coaching to ensure top-level service within the customer support team. Candidates should possess a MAESTRO certification and have 3-5 years of business experience...
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Content Strategist – Global Oral Care
hace 2 semanas
Cuautitlán Izcalli, México Sunstar Global A tiempo completoSUNSTAR is a global company with Japanese roots which offers products and services to customers in more than 90 countries around the world.GUM, one of its oral care brands, offers a portfolio of solutions designed to accompany people through different life stages and oral health challengesTo join our passionate and dynamic Global Marketing Team, we are...