Bilingual Customer Service Agent
hace 4 semanas
Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems.Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself.Learn more about New Frontier Immigration here.Learn more about our CEO/Founder Hillary here.Learn more about our Core Values here.Role ObjectiveWe are seeking a Bilingual Customer Service Agent (Contract) to join our team. As a CSR Agent, you will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. Your goal will be to ensure exceptional service standards and sustain high customer satisfaction. Customer feedback is priceless, and our CSRs can gather it for us.Success Attributes:- Problem solving abilities- Patience- Attentiveness- Emotional Intelligence- Clear Communication Skills (Verbal & Written)- Creativity & Resourcefulness- Time Management Skills- Willingness to Learn- Genuinely delighted to help customers- An empathetic communicator**Responsibilities**:- Developing company imageries and delivering a powerful and consistent brand. This will be achieved via digital and print form and by leveraging a proven graphics ability with great attention to detail- Handle high amounts of incoming calls with call quality targets- Produce sales leads- Identify and evaluate customers’ needs to deliver satisfaction- Build sustainable relationships of trust through open and interactive discussion- Provide accurate, valid and comprehensive information to customers- Manage complaints and follow up to secure resolution- Keep records of customer interactions, process customer accounts, and file documents**Requirements**:- Bilingual in English and Spanish (native level Spanish)- Have previous experience and demonstrated success in sales- Knowledge of the legal services industry- MUST be familiar with the law and have an in-depth understanding of the legal services industry- Proven customer support experience or experience as a client service representative- Experience with CRM systems and practicesCompensation & Benefits- $16,000 - $18,000 MXN pesos/month (Depending on Experience)We want you to be excited about coming to work every day. If this opportunity sparks your enthusiasm and aligns with your professional aspirations and personal values, we can't wait to connect with you
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Bilingual Customer Service Agent
hace 6 días
Ciudad de México Esolutions A tiempo completoRole: Bilingual Customer service Agent Location : Azcapotzalco, Mexico City, Mexico (On-site) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and...
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Bilingual Customer Service Agent
hace 3 semanas
Ciudad de México CXperts A tiempo completo**Join Nearsol-CXperts as a Bilingual Customer Service Agent!**Are you fluent in English and passionate about providing top-tier customer service? We’re looking for talented individuals to join our team!Location: Colonia Del Valle, CDMXWork Type: Work from Home**What You’ll Do**:- Provide outstanding customer support over the phone.- Handle inbound...
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Bilingual Customer Service Agent
hace 4 días
Ciudad de México Esolutions A tiempo completoRole: Bilingual Customer service AgentLocation : Azcapotzalco, Mexico City, Mexico (On-site)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring...
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Bilingual Customer Service Representative Home
hace 7 días
Mineral de la Reforma, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Mineral De La Reforma, Hidalgo**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
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San Nicolás de los Garza, N. L., México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en San Nicolás de los Garza, Nuevo León**: **Bilingual Customer Service Agent | Flexible Schedules** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Bilingual Customer Service Representative
hace 2 semanas
Torre Valcob Angelopolis Heroica Puebla de Zaragoza, Mexico GGA Solutions A tiempo completoThe Customer service Agent follows up processes related to cars purchasing and insurance auctions. You'll be verifying documentation and handling inbound calls.Requirements:6+ Months as fully bilingual agent. Great typing skills100% Bilingual English - Spanish. Minimum B2 Fluently spokenPositions available On Site, in Angelopolis Monday to friday 7am-5pm,...
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Bilingual Customer Service Representative
hace 1 semana
Ciudad de México TTEC A tiempo completoBilingual Customer Service Representative - Spanish-English - Remote**Bilingual Customer Service Representative - Spanish-English - Remote****Breaking News: TTEC obtained the "Best Workplaces 2021" recognition from Computrabajo, the employment leader in Mexico.**We're hiring and are looking to connect with you to help us deliver exceptional customer...
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Bilingual Customer Service Agent
hace 3 semanas
México Empleando Mexico A tiempo completo**Vacante para la empresa Empleando Mexico en Cancún, Quintana Roo**:Important Contact Center is looking for your talent, for the job of Bilingual Customer Service Executive in Cancun.Functions:- Attention and follow-up to customer requests- Reservation, confirmation and changes of appointments- Recovery of insurance, warranties and returns- Preparation of...
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Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation:AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Bilingual Customer Service
hace 3 días
Ciudad Juarez, México TECMA A tiempo completo_**Requiments**:_- Bachelor's degree.- Bilingual English-Spanish.- 3 years of related experience.- Receives and manages customer complaints.- Developing new prospect/customer relationships.- Compiles statistics and prepares various reports for management- Experience in managing personnelTipo de puesto: Tiempo completoHorario:- Turno de 8 horasPrestaciones:-...
