Technical Support Representative
hace 2 semanas
_**Position is On-Site at our **_ _**Blvd. Cuauhtemoc Sur, Residencial la Esmeralda, 22640 Tijuana, B.C., Mexico Location**_What does a Customer Support Representative really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Support Advisor primarily Onsite work with opportunity to transition to work from home**As a Customer Support Representative, you will...**- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.- Ensure that all log-in and passwords (both internal & external) are kept confidential.- Document all information on customer interaction according to standard operating procedures.**TaskUs will provide**:- All Hardware needed to be successful: computer, headset, keyboard, mouse, etc.- Minor and Major medical expense Insurance plus Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state- Paid Birthday Leave- Paid Time Off starting at 21 days on your first year.- Food vouchers of 220 MXN weekly- Life insurance- Savings Fund- School Tuition programs- A World Class Experience....**Requirements**:- Must be willing to complete assessments that include a typing test of 25+ wpm.- Great communication skills, written and orally.- Demonstrate strong abilities to work independently and as a remote team player.- Must be adaptable and flexible, demonstrating abilities to work with process and information changes.- Must be at least 18 years of age.- Must have at least a High school diploma or GED.- Must be willing to participate in a background screening.**Recommended**:- Experience in customer service, sales, billing, collections, and technical supportIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usTaskUs is an Equal Opportunity EmployerPay: From $23,000.00 per monthWork Location: In person
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Technical Support Representative
hace 2 semanas
Tijuana, México ALLPRINTHEADS A tiempo completoThe purpose of the Service Technician position will be to provide technical service and support to Allprintheads customers. This position is remote but would require traveling to Anaheim, CA, at least three times a month.**ESSENTIAL JOB FUNCTIONS INCLUDE**:- Installation of digital printing equipment from Mimaki and other brands.- Uses Internal liaison...
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Technical Support Engineer
hace 3 días
Tijuana, México Teradata A tiempo completoWhat You'll DoAre you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you.Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they...
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Technical Support Engineer
hace 4 días
Tijuana, México Teradata A tiempo completoWhat You'll Do Are you a problem solver? Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana is a great fit for you. Teradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems...
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Technical Support Specialist
hace 3 semanas
Tijuana, México Teradata A tiempo completoOur CompanyAt Teradata, we believe that people thrive when empowered with better information.That's why we built the most complete cloud analytics and data platform for AI.By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions.The world's...
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Technical Support Specialist, Dispatch Support
hace 4 semanas
Tijuana, México Teradata A tiempo completo**Location**: Tijuana, BC, MexicoTeradata’s GSO Base support organization has an exciting opening for energetic individuals with a desire to work in a fast-paced support environment that allows you to work with customers, field representatives and technical engineers. You will be instrumental in managing through the transformation to a more automated and...
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Technical Support Engineer
hace 3 semanas
Tijuana, México Teradata A tiempo completoAre you a problem solver?Do you like fast-paced technical environments that allow you to work with customers, field representatives, and engineers?If so, a position as a Technical Support Engineer at Teradata is a great fit for you.What We DoTeradata Technical Support Engineers work with our Fortune-500 Clients to solve technical problems they encounter with...
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Technical Support
hace 2 semanas
Tijuana, México Poly A tiempo completoRequisition ID: 60526 **Location**: Tijuana, Baja California, Mexico Function: Services & Customer Care Work is no longer a place. It’s what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology! That’s where we come in. We are Poly. We outfit you with beautifully designed and engineered...
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Technical Support
hace 2 semanas
Tijuana, México Poly A tiempo completoRequisition ID: 61291 **Location**: Tijuana, Baja California, Mexico Function: Services & Customer Care The Technical Support Representative is the first contact for our customers with respect to all their questions regarding our products and services. The Technical Support Representative has the responsibility to manage these contacts in a very...
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Technical Support
hace 1 semana
Tijuana, México Poly A tiempo completoRequisition ID: 60803**Location**:Tijuana, Baja California, MexicoFunction: Services & Customer CareThe Technical Support Representative is the first contact for our customers with respect to all their questions regarding our products and services. The Technical Support Representative has the responsibility to manage these contacts in a very...
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Technical Support
hace 3 semanas
Tijuana, México Poly A tiempo completoRequisition ID: *******Location**:Tijuana, Baja California, MexicoFunction: Services & Customer CareThe Technical Support Representative is the first contact for our customers with respect to all their questions regarding our products and services.The Technical Support Representative has the responsibility to manage these contacts in a very...
