Onboarding New Clients

hace 3 semanas

Chihuahua, México BACK OFFICE DE CHIHUAHUA A tiempo completo

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Parques De San Felipe - Chihuahua, Chihuahua**:Solvo Global is looking for your bilingual talentJob description:The Client Onboarding Specialist will play a crucial role in guiding new clients through the initial stages of their legal journey, ensuring they feel supported, informed, and confident. This position demands exceptional communication skills, a strong sales aptitude, and a proactive approach to addressing concerns and convincing potential clients throughout the onboarding process. Additionally, the specialist will be responsible for maintaining consistent follow-up with prospective clients, making a minimum number of calls per day, and committing to the firm’s various performance targets.Responsabilities:- Client Assesment and follow up- Conduct initial interviews to understand the clients’ needs and circumstances- Seek potential clients through various channels to initiate consultations with the firm- Ensure all client information is accurately entered into the firm’s case management system- Convience the potential clients to start the process with the firm- Coordinate with attorneys, paralegals, and other legal staff to ensure that each new client is properly assigned and their case is handled efficiently from the outset- Serve as an intermediary between clients and the legal team during the onboarding phaseSkills and qualifications - Hard and soft skills:- Bachelor’s degree in Communications, Business, Legal Studies, or a related field (preferred)- 2+ years of experience in a client-facing role, preferably in the legal industry or a similar high-stakes field.- Understanding of personal injury and workers’ compensation law (preferred but not required)- Strong communication skills- Strong Sales experience- Excellent organizational skills and attention to detail- Proficiency in case management software, Microsoft Office, and client relationship management toolsSchedule: Lunes a Viernes 10:00 am - 7:30 pm ó 9:00 am - 6:30 pm (Dependiendo de la operación)On site: Chihuahua Avenida Universidad**Salary**: Hasta 16,000 mxn brutos mensuales + prestaciones de ley + otros beneficios solvo**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Medio**Función departamental**:Administrativo / Secretarial**Industria**:Servicios de Información

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