Advanced IT Support
hace 1 día
Full-time | Remote | CST CoverageWe’re hiring a Level 3 Engineer to provide advanced technical support and infrastructure expertise for our US-based MSP clients. This role is ideal if you thrive in complex problem-solving, infrastructure projects, and mentoring junior engineers.**What You’ll Do**:- Handle escalations from Level 2 engineers.- Perform advanced Azure tasks: resource setup, policies, security, scripting, automation.- Support enterprise networking: firewalls, routing, VPNs, VoIP optimization.- Mentor Level 1-2 engineers, ensuring best practices.- Document escalations, infra changes, and project work.- Contribute to migrations and enterprise initiatives.**Requirements**:- 5+ years as a senior IT engineer / Level 3 in MSP or enterprise.- Strong Azure expertise (resources, policies, automation).- Advanced networking (firewalls, routing, VoIP troubleshooting).- Active Directory, Windows Server, Microsoft 365.- Excellent English for client-facing support.- Bonus: Mac support, ConnectWise/Datto familiarity.**Benefits**:- Weekdays: Noon-8pm CST- One weekend day: 8am-5pm CST- Days off: One weekday + one weekend day (2 total)- Device provided
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IT Support
hace 3 semanas
Desde casa, México IT-Seekers A tiempo completoBe part of out team! share with us your experience as a L1 support in a position 100% remote- **Requirements**:_- 2+ years’ experience as a L1 Support Engineer- Excellent problem-solving skills and Documentation Skills.- Proven customer service skills.- Familiarity with Information Technology Infrastructure Library (ITIL) methodologies- Good communication...
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IT Support Intern
hace 3 días
Desde casa, México Touch Support Inc. A tiempo completo**REQUIREMENTS**: - Experience is not required (We provide you with all the training) - The minimum education required: High School - Excellent communication skills in the English language - Solution-oriented mindset and passion for resolving problems. - Passion for working with people and helping them to get their stuff to work - Readiness to learn...
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IT Support Engineer
hace 3 semanas
Desde casa, México Definity First A tiempo completoWe are seeking a highly skilled and motivated **IT Support Engineer** to join our team. As a **remote position** based in **México **&** LATAM**, you will play a crucial role in troubleshooting and providing technical support to our customers. If you are a self-motivated individual with a passion for technology and excellent communication skills, we invite...
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IT Support Specialist
hace 1 semana
Desde casa, México Webxloo A tiempo completo**About us****Tools that are used on this project**:- CRM, Outlook, GTM, Team Viewer**Essential job duties and responsibilities**- Work with website tools, set up exchange data feeds between internally and with 3-rd parties, work with other modules of the system**Essential requirements**- Advanced PC user,- Experience in creating websites or working with...
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IT Support Specialist
hace 3 semanas
Desde casa, México VATaskPros A tiempo completo**Job Title: IT Support Specialist - Tech Support (Exact Benefits Group)****Location**: Remote**Job Type**: Full-Time**Department**: IT Support**Reports To**: Manager**About Us**:At EBG, we are dedicated to providing comprehensive Medicare plans to our clients, ensuring they receive top-quality healthcare support. We are looking to expand our team with a...
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IT Support Specialist
hace 2 semanas
Desde casa, México CommandLink A tiempo completo**About Command|Link** Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors...
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IT Support Generalist
hace 1 semana
Desde casa, México CommIT A tiempo completoThe company is looking for a highly motivated IT support generalist to join our team. This crucial role provides day-to-day IT support to our North American employees and ensuring the seamless operation of our technology infrastructure. [± 60 employees]. The company is a global company, which provides the most powerful risk analytics for cybersecurity,...
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IT Support Analyst
hace 3 semanas
Desde casa, México Research Solutions A tiempo completoThe **IT Support Analyst** ensures the efficient operation of our employees' software and hardware systems. This role provides direct technical support to internal team members and contributes to a secure, productive, and collaborative environment. The position reports to the Technical Support Manager.**Responsibilities**- Manage technical support tickets in...
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IT Support Analyst
hace 1 semana
Desde casa, México Research Solutions A tiempo completoThe **IT Support Analyst** ensures the efficient operation of our employees' software and hardware systems. This role provides direct technical support to internal team members and contributes to a secure, productive, and collaborative environment. The position reports to the Technical Support Manager.**Responsibilities**- Manage technical support tickets in...
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Senior IT Support Engineer
hace 1 semana
Desde casa, México Rain Technologies Inc. A tiempo completoSenior IT Support Engineerat Rain Instant PayRemote, LATAMAbout RainRain is the fastest-growing earned wage access (EWA) fintech in the U.S. We serve $2.5 million employees and are backed by top investors like QED and Prosus. We have raised nearly $400M in funding, including the largest Series A in fintech history, and recently closed our Series B to fuel...