(Cen) Software Processes and Standards Specialist

hace 5 días

Monterrey, México CEMEX A tiempo completo

**Main Responsibilities**:- Analyzes best-in-class processes and establishes in-process and end-of-cycle operational metrics as well as customer satisfaction KPIs- Establishes programs including training, team facilitation, communication programs and team building activities to support adoption of processes and standards.- Establishes policies, processes, standards, and procedures for IT Services.- Monitors, evaluates, manages, and executes audit processes to ensure compliance to processes and standards.- Coordinates and facilitates agile ceremonies and activities across projects with Project Managers, Scrum Masters and Product Owners.- Documents non-compliance to policies, process and standards and assists in their resolution.- Analyzes and identifies trends in IT performance metrics.- Designs, monitors, and analyzes performance metrics program for improvement initiatives.- Conducts audits and analyzes findings to develop appropriate corrective action recommendations.**Position Challenges**:- Define processes and standards across diverse technologies and teams- Promote and drive adoption of teams not directly online of command- Define and gather data to produce information that can be used to make complex business decisions**Qualifications**:- Fluent in English and Spanish- Bachelor's degree- Strong knowledge of Agile Methodologies and quality in agile environments- Proven experience on software development standards- Proven experience implementing Agility practice- Experience driving quality assurance and process improvement initiatives- Experience comprehensive Quality and Process improvement experience- Proven Experience researching new products and changes/updates/patches for existing products supporting process improvement and standard implementation- Outstanding communication skills, proficient in communicating at all levels of the organization- Capable to interact in a multicultural environment- Customer oriented- Strong negotiation skills- Conflict management and resolution**Internal/External Relations**:Internal:- Application Quality Management Lead- Application Release Management Lead- Application Development Manager- Project Managers, Solution Engineers, Agile LeadsExternal:- Vendor Delivery Executive- Agile Coaches**CEMEX Diversity and Inclusion Statement**:At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.

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