Carrier Billing Specialist I

hace 2 días


Monterrey, México WWEX Group A tiempo completo

PURPOSEThe Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific SOPs. Additionally, the Carrier Billing Specialist I will assist with customer rejected invoices, general ledger coding, and customer and carrier system rule creation. This individual will also conduct regular reporting using Microsoft Excel to assess the unbilled invoices for a customer’s account.ESSENTIAL DUTIES & RESPONSIBILITIES- Process invoices within Carrier Payment queues- Coordinate internally with team members and interdepartmentally to meet/exceed departmental requirements- Communicate with internal staff, operations managers, and external carriers to ensure proper invoice resolution- Investigate problems applicable to potential system issues and report to management- Provide phone support to operations, customers, and carriers- Identify and incorporate opportunities for process improvementREQUIRED KNOWLEDGE/SKILLS/ABILITIES- Excellent verbal and written communication skills- Proficient in Microsoft Office- Problem-solving skills- Detail oriented- Organizational skills- Customer service skills- Familiar with standard concepts, practices, and procedures within logistics industry preferredQUALIFICATIONS/EDUCATION- High School Diploma or Equivalent



  • Monterrey, México Wwex Group A tiempo completo

    PURPOSEThe Carrier Billing Specialist I will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software.This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...


  • Monterrey, México Worldwide Express A tiempo completo

    Join to apply for the Carrier Billing Specialist I - MEX role at Worldwide Express.PurposeThe Carrier Billing Admin will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software.This individual is responsible for ensuring all daily required tasks are completed in accordance with...


  • Monterrey, México Worldwide Express A tiempo completo

    A logistics company based in Monterrey, Nuevo León is seeking a Carrier Billing Specialist I. This entry-level position involves processing and auditing invoices while ensuring compliance with policies.Candidates should have a high school diploma and possess strong communication and organizational skills.The role entails working in a general office...


  • Monterrey, México Wwex Group A tiempo completo

    PURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications.ESSENTIAL DUTIES & RESPONSIBILITIES- Research and resolve billing related inquiries and discrepancies-...


  • Monterrey, México WWEX Group A tiempo completo

    PURPOSEThe Billing Support Specialist II handles more complex inquiries and serves as a knowledge resource for peers. This role requires deeper understanding of carrier billing, dispute processes, and payment workflows, with the ability to independently resolve moderate issues and mentor Level I team members.ESSENTIAL DUTIES & RESPONSIBILITIES- Perform all...


  • Monterrey, México Wwex Group A tiempo completo

    PURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications.ESSENTIAL DUTIES & RESPONSIBILITIES- Research and resolve billing related inquiries and discrepancies-...


  • Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    PURPOSEThe Billing Dispute Specialist I is responsible for working directly with customers, internal employees, and our carrier partners to answer questions and resolve issues, while maintaining a high level of customer service throughout all communications.Essential Duties & ResponsibilitiesResearch and resolve billing related inquiries and...

  • Billing Specialist

    hace 4 semanas


    Monterrey, México Wwex Group A tiempo completo

    PURPOSEThe Billing Analyst I position will ensure the company is billed correctly by the carrier for freight shipments while also providing support to freight customers and ensuring they are billed correctly for freight shipments.ESSENTIAL DUTIES & RESPONSIBILITIES- Review all incoming freight invoices (original and corrected) which have pricing...


  • Monterrey, Nuevo León, México WWEX Group A tiempo completo

    PURPOSEThe Carrier Billing Admin will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...


  • Monterrey, Nuevo León, México Worldwide Express A tiempo completo

    PURPOSEThe Carrier Billing Admin will be responsible for processing, researching, and auditing carrier and customer invoices using our proprietary accounting software. This individual is responsible for ensuring all daily required tasks are completed in accordance with dept policy and procedure guidelines as well as any additional customer-specific...