Incident Manager

The role supports our technology teams by managing incidents within our IT infrastructure and application layers, ensuring rapid resolution in alignment with our Service Level Objectives (SLOs). The successful candidate will coordinate a team dedicated to resolving large-scale incidents impacting critical applications across all business sectors. Key...

TESTING IT Somos una empresa líder en pruebas de software, brindamos servicios en México y Nearshore a Estados Unidos. Buscamos un Incident Manager / Soporte a Producción con experiencia en atención a incidencias en sistemas productivos, manejo de backlog y ticketing. Responsabilidades & Experiencia Profesional: Soporte a Producción / Atención de...

TESTING IT Somos una empresa líder en pruebas de software, brindamos servicios en México y Nearshore a Estados Unidos Buscamos; Incident Manager / Soporte a producción con experiencia en Atencio a incidencia en sistemas productivos Backlog, Manejo de Ticketing Responsabilidades & Experiencia Profesional: Soporte a Producción / Atención de incidencias. ...

Empresa de giro bancario en la CIUDAD DE MÉXICO, solicita: Incident Manager Junior Habilidades Indispensables: - Gestión de Incidentes Críticos de TI- Dominio TI Service Management (ITIL)- Entorno de Infraestructura TI - Consulta Tickets INC, CHG Y PRB En ServiceNow - Trabajo en Equipo- Ética- Trabajo Multidisciplinar- Conocimiento en Sector Bancario -...

Asteci importante consultoría especializada en perfiles de TI busca tu talento como: Escolaridad: Lic. Informática, Ing. Sistemas computacionales o afines Inglés: intermedio-avanzado Conocimientos en: Gestión de Incidentes críticos Marco de prácticas ITIL Conocimientos generales del entorno de infraestructura TI (telecomunicaciones, redes,...

At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...

Establecer los propietarios de proceso de los diferentes procesos de ITIL V3. Además, los roles ilustran las responsabilidades para las actividades individuales dentro de las descripciones detalladas de los procesos. Descripción del Puesto Comunicaciones relacionadas con el proceso: El propietario del proceso debe aumentar y mantener el conocimiento del...

Ubicación: Tlalpan, Ciudad de México, México Sobre nosotros: Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI). Trabajamos con clientes del sector financiero, bancario y retail, y nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role ...

Establecer los propietarios de proceso de los diferentes procesos de ITIL V3. Además, los roles ilustran las responsabilidades para las actividades individuales dentro de las descripciones detalladas de los procesos. Descripción del Puesto: Comunicaciones relacionadas con el proceso: El propietario del proceso debe aumentar y mantener el conocimiento del...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified...

Amazon Logistics Mexico is seeking a full-time Workplace Health & Safety (WHS) Manager to serve as a designated safety representative for Logistics, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety leadership. The WHS promotes a positive safety culture while complying with Amazon safety standards and...

Senior Basis Consultant for ECS Delivery/Critical Incident Management Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit...

Establecer los propietarios de proceso de los diferentes procesos de ITIL V3. Además, los roles ilustran las responsabilidades para las actividades individuales dentro de las descripciones detalladas de los procesos. Descripción del Puesto: Comunicaciones relacionadas con el proceso: El propietario del proceso debe aumentar y mantener el conocimiento del...

Security Engineering Manager, Threat Detection (English, Spanish) Apply Bachelor's degree or equivalent practical experience.5 years of experience as a technical security professional.2 years of experience managing a team of engineering or security operations professionals for an organization.Experience with threat modeling.Ability to work non-standard...

Security Engineering Manager, Threat Detection (English, Spanish) Apply Minimum Qualifications: Bachelor's degree or equivalent practical experience.5 years of experience as a technical security professional.2 years of experience managing a team of engineering or security operations professionals for an organization.Experience with threat modeling.Ability to...

Datacentre Operations Manager Osmii are building a new team to support our client, a Global Hyperscaler building and deploying new Data Centers to cover the Americas. We’re looking for talented Data Center operations and Facilities engineers to help with hyperscale / public cloud scale Data Center build and deployments. You’ll join a diverse team of...