Operations Specialist

hace 7 días

Monterrey, México Hireframe A tiempo completo

**Operations Specialist (Logistics)****Work-from-Home | Full time**We are looking for an Operations Specialist to join a transportation technology company based in the United States.As the Operations Specialist, you will analyze data and provide insights into the business, work closely with internal departments to ensure timely and proper delivery of product through our app and utilize proprietary software to track, update, and administrate shipments.**Work schedule: Tuesday - Friday 8 AM - 5 PM PST and Saturday 7 am - 3 pm PST****(Monday and Sunday OFF)****WHAT YOUR DAY TO DAY LOOKS LIKE**:- Manage the entirety of a container’s lifecycle- from receipt to termination- Interface with shippers and carriers alike to handle any complexities that may arise- Work with the account management team to guarantee the highest levels of service are attained- Help to guide drivers navigate a variety of issues and work with the appropriate parties through resolution- Collect data, analyze insights, and provide recommendations for key projects aimed at improving the Next operational team.- Learn the ATLAS Marketplace in detail and become a Subject Matter Expert, provide feedback and work with the Product Team for continuous improvement.- Cross-departmental collaboration with the Sales, Product, Engineering, and Onboarding teams to help build a seamless experience for our customers and carrier- Identify opportunities to improve internal processes with the goal of driving operational excellence- Ensure consistent and accurate data by maintaining master files and updating customer records- Manage and act upon information across multiple platforms**IDEAL CANDIDATE PROFILE**:- Bachelor's degree required, 1-3 years of industry experience preferred- Technologically proficient, curious, detail oriented, organized, data driven individuals- A quick learner who is adaptable in a rapidly changing environment- A problem solver with excellent communication and interpersonal skills- Experience in transportation and logistics**PERKS**:- Permanently work from home- Biweekly pay sent directly to your bank account- Paid training- Fixed shift working US business hoursPay: $16,000.00 - $19,800.00 per monthApplication Question(s):- Do you have your own computer to work with?**Experience**:- Logistics: 2 years (required)**Language**:- Proficient English (required)

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