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BR**People & Organization (Human Resources) Analyst Americas**:México**Sobre el papel**Location: Mexico City, #LI-HybridIn this role you will have the opportunity to positively impact all of our associates in the LaCan region in all the moments that matter; not only through our processes but also by creating a solid network with different stakeholders. Additionally, this role is the first step in building a successful career within P&O Services by having an end-to-end perspective of many relevant processes and consntant exposure to local, regional and global forums.Key Responsibilities:- Provide administrative support to the implementation of processes and standards for all People & Organization (Human Resources) Services aspects (e.g. services, processes, continuous improvement) and follow upinquiries on problems and requests fromcustomers/users.- Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.- Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots - support the analysis of errormessages and questions.- Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.- Prepare reports on the evaluation of services and processes.- Provide assistance to People & Organization (Human Resources) Services projects at country or BU level**Compromiso con la diversidad & Inclusión**:- Estamos comprometidos a crear un entorno de trabajo excelente e inclusivo y un equipo diverso que represente a los pacientes y las comunidades a las que servimos._**Requisitos del rol**Essential requirements:- University degree- Fluent English- Have worked in Shared Services environment- 1 - 2 years of experience in human resources areas- Ability to work in a dynamic and fast-growing team - high-learning agility, Ability to work under pressure, ability to prioritize and work in ambiguity.Why Novartis?You’ll receive: Competitive salary, annual bonus, flexible working arrangements, subsidized dining facilities, employee recognition scheme, professional development, learning experiences, diversity & inclusion.Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:**División**People & Organization**Unidad de Negocio**P&O People Services and Technology**Ubicación oficinas**Ciudad de México**Empresa/entidad legal**NOV CORPORATIVO MEX**Área Funcional**Recursos humanos**Tipo de Puesto**Tiempo completo**Tipo empleo**Fijo**Trabajo por turnos**No**Talento temprano (0-4 años de experiência)**Si
