Head of AI-Driven Support Engineering

A leading software development company is seeking a Manager for Support Engineering located in San Luis Potosí, Mexico. You will be responsible for leading a team of skilled Support Engineers to resolve complex issues and improve customer support through automation and AI integration. The ideal candidate will have 5+ years in technical support leadership, a...

Manager, Support Engineering About This Role We're seeking a performance-driven leader who can blend deep technical expertise with modern support technologies. You'll manage a team of highly skilled Support Engineers who serve as true engineers—capable of resolving complex Tier 1-3 issues for our technical user base of developers, DevOps teams, and...

A leading technology firm is seeking a Senior Technical Support Analyst who will leverage AI tools to resolve complex customer issues. This role demands a self-starter with over 3 years of experience in technical support and a deep understanding of generative AI technologies. You'll be handling intricate problems requiring expert judgment and refinement of...

A technology firm is seeking a Technical Support Engineer to bridge the gap between AI capabilities and customer needs. In this role, you'll investigate complex support tickets, apply advanced troubleshooting techniques, and enhance AI systems. The ideal candidate has at least 3 years in technical support, coding skills, and proficiency in generative AI...

Manager, Support Engineering About This Role We're seeking a performance-driven leader who can blend deep technical expertise with modern support technologies. You'll manage a team of highly skilled Support Engineers who serve as true engineers—capable of resolving complex Tier 1-3 issues for our technical user base of developers, DevOps teams, and...

Manager, Support Engineering About This Role We're seeking a performance-driven leader who can blend deep technical expertise with modern support technologies. You'll manage a team of highly skilled Support Engineers who serve as true engineers—capable of resolving complex Tier 1-3 issues for our technical user base of developers, DevOps teams, and...

Your tasksThe mission of the position is to plan, coordinate, and control all manufacturing engineering activities and facility management to meet budget, production, and facility management targets (e.g., maximize production equipment availability and utilization, ensure utilities and media availability, reduce waste such as scrap and lead time, manage...

Essential Duties and Responsibilities_1. Provide technical support to SEL staff & customers.2. Develop and maintain knowledge in SEL processes and technologies.3. Perform testing on new and existing technology.4. Document and communicate test results.6. Understand. Create. Simplify.7. Other duties as assigned.- Required Qualifications_Being an active student...

Location: Mexico City – Chapultepec (Hybrid: at least 3 days per week in-office) Type: Full-time Reports to: Mexico Country Manager CRiskCo CRiskCo is a fast-growing fintech company transforming how financial institutions assess and manage SME credit risk. We use AI-driven analytics and SAT data to create powerful, real-time insights for banks, SOFOMs,...

Job Title: Engineering Regional Head – Decklar Mexico Location : San Andrés Cholula, Puebla Company : Decklar Workplace type : Onsite Join Decklar – Where Innovation Meets Impact At Decklar, we’re redefining how the world makes decisions. Our AI-driven Decision Intelligence platform and purpose-built IoT sensors are transforming supply chains,...