Customer Care Agent

hace 4 semanas


Parque Industrial Tecnológico, México Fixity Technologies A tiempo completo

**Customer Care Agent - Bilingual (English/Spanish)****Location**: Guadalajara, Jal.**Work Mode**: Hybrid**Salary**: $15,000 - $19,000 MXN per month**Responsibilities**:- Provide professional customer service in English and Spanish through various contact channels.- Listen, understand, and empathize with customer needs and concerns.- Efficiently multitask using multiple digital platforms and resources.- Clearly and professionally communicate company policies and procedures.- Address complaints, questions, and requests with calmness and a positive attitude.- Handle stressful situations professionally.**Requirements**:- Minimum High School Diploma.- At least 6 months of customer service experience or a similar role.- Advanced proficiency in English.- Full-time schedule availability.- Strong communication and technology skills.**Job Types**: Full-time, PermanentPay: $15,000.00 - $19,000.00 per monthApplication Question(s):- Do you have at least 6 months of experience in customer service or a similar client service position?- Are you fluent in both English and Spanish?- Are you available to work a hybrid full-time schedule?Work Location: Hybrid remote in 45608, Parque Industrial Tecnológico, Jal.



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