Customer Success Manager
hace 3 semanas
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology. Accountabilities Drive adoption of the audio AI platform across Southern Europe. Administer onboarding and enablement tactics for various products. Analyze product usage and performance to identify and address issues. Collaborate with Sales, Engineering, and Customer Success leadership. Identify expansion opportunities and drive renewals and upsells. Measure success through Gross Revenue Retention and Net Revenue Retention. Requirements 5+ years of Customer Success or Account Management experience in complex B2B SaaS. Fluent in Italian or Spanish and English. Experience with AI agents and API integrations. Proven track record in driving revenue outcomes. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Understanding of the Southern Europe market landscape. Self-motivated and capable of working independently. Benefits Innovative culture with a focus on defining the trajectory of AI. Dynamic growth paths and opportunities to drive impact. Proactive support for professional development. Annual stipend for social travel with colleagues. Annual company offsite in different global locations. Monthly co-working stipend for remote workers. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr
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Customer Success
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WorkFromHome, México Canonical Group Ltd A tiempo completoOverview Home Based - Americas; Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include world-leading public cloud...
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WorkFromHome, México EFEX A tiempo completoDescripción del trabajo Sobre EFEX EFEX es una fintech enfocada en ofrecer soluciones de pagos internacionales y gestión de divisas para empresas en crecimiento en Latinoamérica. Nuestro propósito es simplificar la experiencia de las empresas al enviar, recibir y administrar pagos globales, integrando tecnología, cumplimiento regulatorio y atención...
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WorkFromHome, México Lenovo A tiempo completoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest...
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WorkFromHome, México TRSS A tiempo completoA global media technology company seeks a Customer Success Manager in Mexico City. You will champion client relationships, drive adoption of the Imagen platform, and develop success plans. The ideal candidate should have 3-5 years of experience in Customer Success or Account Management, possess strong technical and communication skills, and be fluent in...
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WorkFromHome, México Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Customer Success Manager
hace 3 semanas
WorkFromHome, México Jobgether A tiempo completoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will drive the adoption of our advanced audio AI platform across Western Europe, working closely with customers to ensure they gain maximum value from our products. Your contributions will directly impact...
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Global Customer Success Team Manager — Remote Leadership
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WorkFromHome, México Canonical A tiempo completoA leading open source software company is seeking a Customer Success - Team Manager. In this globally remote role, you will oversee a team of Customer Success Managers, enhancing customer engagement and retention. You'll engage with diverse customer bases, resolve issues, and drive team performance metrics. The ideal candidate has a strong background in...
