Sales Strategist and Customer Satisfaction

Are you passionate about sales and delivering exceptional customer experiences? We are looking for a **dynamic and results-driven Sales Strategist and Customer Satisfaction**representative to join our growing medical tourism marketplace. This role is all about building relationships, driving sales, and ensuring every patient receives outstanding care from start to finish.**Key Responsibilities**:- **Sales-Driven Outbound Calls**: Proactively engage potential and existing customers through persuasive outbound calls to generate leads, close sales, and maximize revenue.- **Client Relationship Building**: Cultivate strong, lasting relationships with customers by providing personalized service and exceeding expectations to drive repeat business and referrals.- **End-to-End Case Management**: Manage the entire patient journey—from initial inquiry to post-treatment follow-up—ensuring a seamless and satisfying experience.- **Sales Pipeline Management**: Actively track and manage leads through the sales funnel, turning inquiries into conversions and consistently meeting or exceeding sales targets.- **Revenue Growth**: Consistently hit and surpass individual and team sales goals, directly contributing to the company’s expansion and success.- **Customer Feedback and Referrals**: Encourage and secure positive customer reviews and referrals to grow our client base and enhance our market reputation.- **Expert Product Knowledge**: Master our service offerings to confidently explain treatment options, pricing, and travel details, aligning solutions with customer needs.- **Market Awareness**: Stay updated on industry trends, competitors, and market changes to identify new sales opportunities and stay ahead of the competition.- **CRM Management**: Accurately log customer interactions, sales activities, and progress in our CRM system to support a streamlined sales process.**Required Skills and Qualifications**:- **Proven Sales Expertise**: Demonstrated success in exceeding sales targets and driving revenue growth.- **Customer-Centric Mindset**: Dedicated to delivering top-tier customer service and creating positive, memorable experiences.- **Excellent Communication Skills**: Clear, persuasive, and confident verbal and written communication abilities.- **Goal-Oriented**: Highly motivated to achieve and surpass sales goals with a proactive and solution-driven approach.- **Adaptability**: Comfortable managing various customer scenarios and adapting sales strategies to meet diverse client needs.- **Integrity and Professionalism**: Uphold the highest ethical standards in all interactions with clients and healthcare providers.- **Organizational Skills**: Strong multitasking abilities with exceptional organizational and time-management skills.- **Tech Proficiency**: Confident using CRM tools and sales platforms to manage leads and streamline communication.- **Team Player with Drive**: Positive attitude, strong work ethic, and a passion for teamwork and collaboration.**What we offer**:- Progressive salary increases based on performance.- Access to paid time off (PTO) for a healthy work-life balance.- Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.- Additional perks, including integration events and bonuses for exceptional performance.- Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.**Why Join Us?**- **Impactful Work**: Play a vital role in connecting patients with life-changing healthcare solutions.- **Growth Opportunities**: Unlock your potential with performance-based incentives and career advancement.- **Dynamic Environment**: Thrive in a fast-paced, energetic, and supportive team atmosphere.**Language**:- English (required)