Customer Development and Experience Manager
hace 1 día
This position focuses on enhancing customer relationships and driving sales performance while ensuring a high level of customer satisfaction.**Key Responsibilities**- **Customer Insights**: Collect and analyze customer feedback and data to inform strategies for both development and experience enhancements.- **Sales Strategy**: Implement sales strategies that focus on customer needs, aiming to drive revenue through upselling and cross-selling opportunities.- **Customer Journey Mapping**: Analyze the entire customer journey to identify touchpoints and improve the overall experience.- **Cross-Functional Collaboration**: Work closely with marketing, sales, product development, and customer service teams to ensure a cohesive approach to customer engagement.- **Performance Metrics**: Establish and monitor KPIs- **Problem Solving**: Address and resolve customer issues promptly to enhance satisfaction and retention.Skills and Qualifications- Customer-Centric Approach- Strong Communication Skills- Analytical Mindset- Problem-Solving SkillsTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $72,000.00 - $78,000.00 al mesBeneficios:- Seguro de gastos médicos- Seguro de vidaTipo de jornada:- DiurnoEscolaridad:- Licenciatura terminada (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Development and Experience Manager
hace 3 días
San Pedro Garza García, N. L., México TE A tiempo completoThis position focuses on enhancing customer relationships and driving sales performance while ensuring a high level of customer satisfaction. **Key Responsibilities** - **Customer Insights**: Collect and analyze customer feedback and data to inform strategies for both development and experience enhancements. - **Sales Strategy**: Implement sales strategies...
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Customer Success Manager
hace 2 semanas
San Pedro Garza García, México Te A tiempo completo**Key Responsibilities**- Customer Relationships- **Customer Insights**: Collect and analyze customer feedback and data to inform strategies for both development and experience enhancements.NPS- **Customer Journey Mapping**: Analyze the entire customer journey to identify touchpoints and improve the overall experience.- **Cross-Functional Collaboration**:...
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Customer Service Manager
hace 3 días
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?** As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You...
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Customer Service Manager
hace 1 día
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Security Customer Service Manager
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction. You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards. You will...
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Security Customer Service Manager
hace 2 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What you will do**As a Customer Service Manager, you will oversee the customer service department and ensure high levels of customer satisfaction.You will be responsible for leading and mentoring the customer service team, developing effective customer service strategies, and ensuring that all customer interactions align with company standards.You will...
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Business Development Manager Ii
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completo**What will you do?**We are seeking a highly motivated and results-driven Business Development Manager II to join our sales team. This role will be responsible for managing a few actual customers but mainly developing new clients in the North region of the country, promoting our technological solutions in security, artificial intelligence, and access...
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Customer Success Manager for Financial Services
hace 14 minutos
San Pedro Garza García, México TE A tiempo completo**Key Responsibilities**- Customer Relationships- **Customer Insights**: Collect and analyze customer feedback and data to inform strategies for both development and experience enhancements. NPS- **Customer Journey Mapping**: Analyze the entire customer journey to identify touchpoints and improve the overall experience.- **Cross-Functional Collaboration**:...
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Customer Development Executive
hace 2 días
San Pedro Garza García, Nuevo León, México Colgate-Palmolive A tiempo completoNo Relocation Assistance OfferedJob Number # Garza Garcia, Nuevo Leon, MexicoWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a...
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Digital Customer Engagement Manager
hace 2 semanas
San Pedro Garza García, México Sap A tiempo completo**We help the world run better**At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better.How?We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
