Account Manager

Justin Alexander is a world leader in designing, manufacturing and distributing bridal fashion. Today, its brands include Justin Alexander, Justin Alexander Signature, Adore by Justin Alexander, Lillian West,Sincerity Bridal, Thanks & Goodluck, Viktor&Rolf Mariage, and Savannah Miller. Justin Alexander is a private, family-owned company with offices in New Jersey, the United Kingdom, the Netherlands and Hong Kong, and its collections are sold by more than 2,200 authorized retailers worldwide.Our growing team is seeking a motivated Account Manager that is passionate about the bridal industry The position is a hybrid sales and customer service role that focuses on sales, support and development of a territory. This person partners with retailers to provide the expertise needed to help them grow their business with Justin Alexander brands. The Account Manager should be comfortable working with boutique owners, stylists and brides.The Account Manager's territory will be Western Germany and regular travel is required. This position will closely collaborate with all departments of the Justin Alexander team and will report to the Area Manager Northern Europe. The Sales and Customer Service Department operates out of our European office in Alblasserdam, The Netherlands. The anticipated travel is around 40% including client visits in the assigned territory, as well as attending (inter)national trade shows, trunk shows and informal pop-up events.As Account Manager, your role is invaluable for strengthening Justin Alexander’s commercial position and supporting the retailers in the assigned territory:- You are the driving force behind the sale of Justin Alexander brands at key partners in an assigned area in Germany.- You are a real relationship manager. You enjoy building and maintaining a relationship with retailers and therefore acting as a business partner.- You are not afraid to open new doors. You are responsible for attracting new customers in the assigned territory through targeted acquisition. You have the skills and determination to discover and exploit potential opportunities. To do this, you work closely with different departments and stakeholders.**Responsibilities**:- Evaluate prospects and manage pipeline- Enter orders for customers and provide outstanding customer service- Possess in-depth product knowledge- Conduct sales pitches and presentations- Service existing accounts and cultivate new accounts within the territory- Create and maintain relationships with customers to better understand and achieve their needs- Manage all reporting about the health of customers accounts- Maintain ongoing service levels with internal and external departments in order to meet clients needs- Enter data in various platforms including new orders and return authorizations- Receive, enter and track customer orders, fabric orders and swatch requests**Main Requirements**:- Strong interpersonal and communication skills- Previous account management/ sales support experience- Experience in Customer Service and ERP systems- Preferably experience in fashion retail/wholesale; bridal experience is a plus- Multilingual: Ability to speak and write in German and English fluently- In possession of a driving licenseWhat does Justin Alexander offer?- A modern, international organization with a pleasant, informal atmosphere. Here, you can work in a collaborative environment where your contribution is valued.- A car lease and laptop- 24 days of vacation per year- 13th Month Pay- An excellent pension schemeJustin Alexander ist weltweit führender Anbieter von Brautmoden, der sich auf Design, Herstellung und Vertrieb spezialisiert hat. Heute gehören zu seinen Marken Justin Alexander, Justin Alexander Signature, Adore by Justin Alexander, Lillian West, Sincerity Bridal, Thanks & Goodluck, Viktor&Rolf Mariage und Savannah Miller. Justin Alexander ist ein privates, familiengeführtes Unternehmen mit Büros in New Jersey, im Vereinigten Königreich, in den Niederlanden und in Hongkong, und seine Kollektionen werden von mehr als 2.200 autorisierten Einzelhändlern weltweit verkauft.Unser wachsendes Team sucht einen/eine motivierte(n) Account Manager(in), der/die leidenschaftlich für die Brautmodenbranche ist Die Position ist eine Hybridrolle aus Vertrieb und Kundenservice, die sich auf Vertrieb, Unterstützung und Entwicklung eines Gebiets konzentriert. Diese Person arbeitet mit Einzelhändlern zusammen, um ihnen die erforderliche Expertise bereitzustellen, um ihr Geschäft mit den Marken von Justin Alexander auszubauen. Der/die Account Manager*in sollte sich wohl dabei fühlen, mit Boutique-Besitzern, Stylisten und Bräuten zusammenzuarbeiten.Das Gebiet des/der Account Manager*s wird Westdeutschland sein, und regelmäßige Reisen sind erforderlich. Diese Position wird eng mit allen Abteilungen des Justin Alexander-Teams zusammenarbeiten und dem Bereichsleiter Nordeuropa unterstellt sein. Die Vertrie