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Account Manager
hace 1 mes
This position is NOT related to Marketing or Accounting.
Work Schedule: 8 AM to 5 PM (CST)
Salary Range: $1,600 - $2,000 USD
Why Work With Us?
Our client is at the forefront of the virtual restaurant revolution and is growing rapidly. This role offers the chance to be part of an innovative team that helps local restaurants expand their reach through delivery-only concepts. If you're passionate about customer service, technology, and relationship management , this is a fantastic opportunity to join a growing industry.
What You Will Do:
- Tech-Savvy Support: Utilize and manage various CRMs and other tools to optimize partner performance and streamline operations.
- Partner Onboarding: Guide new restaurant partners through the onboarding process, ensuring they understand and can execute brand standards.
- Relationship Management: Maintain strong, positive relationships with restaurant partners, regularly checking in to ensure their needs are met.
- Problem-Solving: Address customer issues and operational challenges quickly and effectively.
- Performance Monitoring: Track and report on partner performance metrics, offering additional support or training as needed.
- Communication: Serve as the liaison between restaurant partners and internal teams, ensuring clear communication.
- Sales Support: Assist the sales team by providing insights on partner performance and identifying potential upsell opportunities.
- Training and Development: Conduct training sessions for partners on new processes or updates.
What You Bring:
- Experience:
- 2+ years as an Account Manager in the technology industry .
- 2+ years of experience in sales and customer service .
- Strong background in troubleshooting and problem-solving for clients .
- Experience using and managing various CRMs and other digital tools .
- Skills:
- Strong interpersonal and communication skills with a focus on customer service.
- Detail-oriented, with the ability to manage multiple accounts and tasks simultaneously.
- Proactive and resourceful, with strong problem-solving skills.
- Adaptability to fast-paced environments.
Additional Information:
- Remote work environment.
- 15 days of PTO.
- 15 paid holidays annually.
- Performance-based bonuses available.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Operations Consulting
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