Customer Experience Team Leader

&##128205; Location: México- Remote Are you a Customer Success Leader passionate about driving SaaS adoption, retention, and team performance? Join us as a Customer Success Team Leader and lead a dynamic team of Customer Success Managers (CSMs) to deliver world-class experiences and accelerate customer growth.Key ResponsibilitiesLead & Coach: Mentor CSMs...

Location: México- Remote Are you a Customer Success Leader passionate about driving SaaS adoption, retention, and team performance? Join us as a Customer Success Team Leader and lead a dynamic team of Customer Success Managers (CSMs) to deliver world-class experiences and accelerate customer growth. Key Responsibilities Lead & Coach: Mentor CSMs through...

Collection Team LeaderWho are we?IPF Digital is a Financial Services company part IPF Group and trades as Creditea in México. We provide consumer loans, and our mission is to make life easier by offering simple and personalized financial solutions to everyday Mexicans.Our organizational purpose is to build a better world through financial inclusion, and we...

This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence.It is responsible for retaining skilled and trained personnel within the...

Living in México- RemoteAre you a Customer Success Leader passionate about driving SaaS adoption, retention, and team performance? Do you have high English level. Join us as a Customer Success Team Leader and lead a dynamic team of Customer Success Managers (CSMs) to deliver world-class experiences and accelerate customer growth.Key ResponsibilitiesLead &...

Living in México- Remote Are you a Customer Success Leader passionate about driving SaaS adoption, retention, and team performance? Do you have high English level. Join us as a Customer Success Team Leader and lead a dynamic team of Customer Success Managers (CSMs) to deliver world-class experiences and accelerate customer growth. Key Responsibilities Lead...

Living in México- Remote Are you a Customer Success Leader passionate about driving SaaS adoption, retention, and team performance? Do you have high English level. Join us as a Customer Success Team Leader and lead a dynamic team of Customer Success Managers (CSMs) to deliver world-class experiences and accelerate customer growth. Key Responsibilities -...

Customer Experience Strategist Opportunity As a Customer Experience Strategist, you will oversee the customer experience across our Dealer Network. Your key responsibilities include: Developing and implementing effective customer experience strategies Managing voice of the customer feedback to drive continuous improvement initiatives Leading change...

Customer Experience Strategist Opportunity As a Customer Experience Strategist, you will oversee the customer experience across our Dealer Network. Your key responsibilities include: Developing and implementing effective customer experience strategies Managing voice of the customer feedback to drive continuous improvement initiatives Leading change...

Company BackgroundPool Day was born in the summer of 2023 with one clear mission: to empower pool and hot tub owners to take control of their own water care.The existing options for pool and hot tub maintenance are overpriced, confusing, and time-consuming. Legacy chemical brands rely on outdated products and unclear instructions. Brick-and-mortar stores...