Tracking and Tracing Representative

hace 3 semanas


Zapopan, México Rapido Solutions Group A tiempo completo

Description**Description**At Rapido Solutions Group we believe in challenging the status quo of what to expect from a nearshore solution. Our main goal is to provide our clients with exceptional talent so they can save time and money and be able to scale their business efficiently and effectively. We do this by creating a customized remote team based in Guadalajara.**Position Purpose**The main purpose of this position is to serve as a centralized information center for all questions, inquiries and complaints. This Representative will provide accurate information regarding all tasks and responsibilities performed by the Client Services Representative and outperform the customers’ expectations.**Requirements**:**Responsibilities**- Maintain accurate and up-to-date carrier records.- Ensure all database documentation is compliant with industry standards.- Maintain complete understanding of markets includingseasonal freight.- Oversee transportation in-route to ensure timely pick-up and delivery.- Communicate with transportation companies to ensure all parts of assigned delivery are completed.- Collaborate with assigned Logistics Consultant to track and trace all weekend freight as needed.



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    Description **Description**: At Rapido Solutions Group we believe in challenging the status quo of what to expect from a nearshore solution. Our main goal is to provide our clients with exceptional talent so they can save time and money and be able to scale their business efficiently and effectively. We do this by creating a customized remote team based in...

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