Business Administration and Operational Management

**Business Administration and Operational Management****Role Purpose. **Business Administration & Operational Management will participate in business activities, supporting Senior Managers with BAU & non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Senior Manager and would may have direct reports. This job is not client facing and does not have any portfolios.Those employees fulfilling a Business Administration & Operational Management role are expected to possess some knowledge of financial budgeting, strategic planning, communication, and people management processes in the context of the business area.**Main activities**:- Carry out activities to help ensure control assessments are accurate, effective, comply with procedures and templates, and meet quality control requirements- Validate the design and operating effectiveness of the key controls through inspection, inquiry, observation, sampling, re-performance and recalculation- Co-ordinate and manage projects’ risks. Typically, works on large, moderately complex projects/assignments- Support decisions through advice, counsel or services in area of specialisation- Contribute to senior management decision making by use of management information, performance information, analytics, forums and stakeholder feedback.- Managing the tracking, documenting progress and status reporting for senior management and forums of their remit.- Assist with the promotion of accountable risk and control decision-making based on quality data- Assist with efforts to continuously improve the control environment and monitoring of risk, including behaviours. Monitoring and documenting, Risks, Issues and Actions.- Actively challenge poor, inefficient or excessive controls, related tasks and behaviours- Effective identification of issues and potential impacts. Active support for audits and reviews for Information Security Risks- Assist with Influencing and shaping the development of regulatory frameworks in collaboration with internal parties- Identify trends to anticipate future developments in the risk and control environment- Promote desired behaviours and a positive risk culture across the remit area- Establishing effective project controls and procedures and quality assurance processes- Leading the team to meet performance targets aligned to objectives- Support and prepare for dashboard and Scorecards- Managing and planning resources, responsibilities and schedules- Adhere to and actively support established policies and procedures in own team- Management responsibility for a team, including people, objective setting and performanceRequirements**Requirements**:- Desirable experience in finance institution, in a risk area with high interaction with business.- Demonstrable experience of building good MIs and storytelling.- Proven record of being able to work and deliver under pressure according to tight deadlines.- **Skills**:- Analytical ability and risk understanding, identification and management.- Decision-making capability.- Solid communication (verbal and written), ability to present in front of large audience and negotiating skills.- Ability to effectively communicate with and influence to all levels locally and globally.HSBC is committed to building a culture where all employees are valued, respected and where their opinions count. We want to build a culture where our employees are comfortable in bringing their whole self to work, regardless of gender, age, sexuality, ethnicity, disability, religious belief, background, and any other aspect of personal difference. At HSBC we are oriented towards guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.