Dispatcher / Bilingual Customer Service
hace 1 semana
Are you an enthusiastic and customer-oriented individual with dispatcher experience and seeking an exciting opportunity with Sonoran Glass? Look no further We are seeking a skilled and enthusiastic Customer Service/Dispatch Representative to join our dedicated team.**Company Overview**: Sonoran Glass is a reputable company that has been providing high-quality windows and glass solutions to residential and commercial clients for over 11 years. We take pride in our commitment to delivering exceptional products and outstanding customer service, making us a trusted name in the industry. At Sonoran Glass, we value teamwork, innovation, and customer satisfaction.**Position: Customer Service/Dispatch Representative****Role and Responsibilities**: As a Customer Service/Dispatch Representative at Sonoran Glass, you will be at the forefront of our customer interactions, ensuring their experience is exceptional from start to finish. Your key responsibilities will include:**Customer Interaction**: Communicate with customers in a friendly and professional manner, addressing inquiries, resolving issues, and providing information about our products and services.**Coordinating and Scheduling Appointments**: Efficiently coordinate and schedule job appointments between field employees and clients, ensuring convenient routes that won't affect the logistics of our operations.**Order Entry**: Accurately enter orders into our software system, ensuring that all details for specific jobs are recorded correctly.**Following Up with Clients**: Maintain regular follow-ups with clients, providing updates on their orders and addressing any further needs they may have.**Placing Correct Orders**: Ensure that correct orders are placed for specific jobs, guaranteeing the accurate fulfillment of client requirements.**Dispatch Coordination**: Work closely with our skilled technicians to ensure timely and efficient dispatch, resolving any scheduling conflicts.**Record Keeping**: Maintain comprehensive records of customer interactions, orders, and service appointments in our database.**Team Collaboration**: Collaborate closely with the sales team, technicians, and management to ensure a seamless customer experience and contribute to the company's overall success.**Requirements**:- Proven experience in customer service or dispatch roles, preferably in a related industry.- Excellent communication skills with a friendly and approachable demeanor.- Strong organizational abilities and attention to detail.- Ability to handle multiple tasks and prioritize work effectively.- Proficiency in using computer systems and customer support software.- Positive attitude and a passion for delivering exceptional customer experiences.- Have a reliable internet connection, a quiet dedicated space to work, and at least two monitors.**Benefits**:- Competitive salary and performance-based incentives.- Professional development opportunities and ongoing training.- A supportive and collaborative work environment.Pay: $20,000.00 - $24,000.00 per month**Education**:- Bachelor's (required)**Experience**:- Dispatching / Customer Service: 2 years (required)**Language**:- english (required)Work Location: Remote
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Customer Service Representative
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Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish)Company: 1 Customer ServiceLocation: Remote - Mexicali, Baja California**Job Type**: Full-Time (40 Hours per week)Job Summary:Key Responsibilities:- Work with our ticket system to resolve customer inquiries and complaints in a timely manner- Retain customers and resolve customer complaints...
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Dispatcher/customer Service Representative
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Desde casa, México AAA Crains Auto Salvage LLC A tiempo completo**PLEASE READ AND UNDERSTAND THE ENTIRE POST BEFORE APPLYING**AAA Crain's Auto Salvage is a salvage yard in Fort Worth TX hiring a Bilingual truck dispatcher and a Junk Car Buyer over the phone.**DUTIES AND RESPONSIBILITIES**:- Answer customer phone calls- Answer customer text messages- Provide excellent customer service to over the phone customers- Call...
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Dispatcher/customer Service Representative
hace 3 semanas
Desde casa, México Local Service Pros Plumbing A tiempo completoGreat opportunity to join a stable family-owned company with a great work/ life balance.Now hiring an “Call Center Inbound Dispatching Representative” who will provide relief and support for dispatch department (plumbing experience a plus) and customer service. You will be one of the voices of Local Service Pro Plumbing. Do you have a great attitude,...
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Customer Service Representative
hace 3 días
Desde casa, México Anstellen Global A tiempo completoOur client, a professional firm in the Technology industry is looking to engage a Customer Service Representative / Dispatcher, to support the needs of both the clients and staff. This position involves being the primary point of contact for: - Answer all incoming service calls and requests for Technical support. - Assigning and scheduling Technical...
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