Remote Bilingual Dispatcher

hace 2 semanas


Desde casa, México AAA Crains Auto Salvage LLC A tiempo completo

**PLEASE READ AND UNDERSTAND THE ENTIRE POST BEFORE APPLYING**AAA Crain's Auto Salvage is a salvage yard in Fort Worth TX hiring a Bilingual truck dispatcher and a Junk Car Buyer over the phone.**DUTIES AND RESPONSIBILITIES**:- Answer customer phone calls- Answer customer text messages- Provide excellent customer service to over the phone customers- Call vehicle assignments to schedule a pick up time and prepare daily driver schedule- Negotiate purchase price of the junk vehicles with customers over the phone according to the quote list given by management- Dispatch daily route schedule to our drivers- Gather and maintain route information, as well as completion of vehicle assignments- Update our vendors on the pick-up status- Perform other job related duties as assigned**REQUIREMENTS**:- **Bilingual English & Spanish - Advanced level**- Calm and quiet workspace- Super friendly, charismatic and energetic personality.- Great Customer Service- Be able to work with a team- Medium-Advanced computer skills- Have a desktop computer- Have a webcam- Headset with MIC- 20Mbps download and 5Mbps load internet speed (speed test screenshot will be asked)----- Have a spare plan for the computer and internet connection- Excellent customer service skills to meet and exceed customer expectations- Excellent communication skills- Excellent Negotiation Skills- Negotiation attitude- Multitasking skills**WEEKLY SCHEDULE**:**6 DAYS A WEEK**Rotational Shifts Monday - Friday**:(Days will rotate and need to have a flexible schedule)**- **8am to 5pm CST**:- **1pm to 10pm CST**:- **2pm to 11 PM CST**Saturday **(Days will rotate and need to have a flexible schedule)**- **8am to 5pm CST**:- **11am to 8pm CST****1 HOUR LUNCH PER DAY****SUNDAYS OFF****COMPENSATION AND BENEFITS**:- Paid training ($2,500 PESOS MEXICANOS per 1 week of training)- $20,000 per month**BIWEEKLY PAY ($10,000+ 2% earning on negotiations EVERY 2 WEEKS after company portion deducted)**No prestaciones, sera contratado como contratista independiente.**1 Week of Vacation after 1 year.****2 Weeks of Vacations after 3 Years****3 Weeks of Vacations after 5 Years****4 Weeks of Vacations after 7 Years****Paid holidays every year after completing required employment time of 3 months****Must be able to start immediately****Experience in negotiating and customer service is necessary****English at 100%****IF INTERESTED**:*****Pay: $20,000.00 per month****Language**:- **ENGLISH + SPANISH (Required ENGLISH AT 100%)****Work Location: Remote**Pay: $20,000.00 per month**Education**:- Bachelor's (preferred)**Experience**:- Customer service: 2 years (required)**Language**:- English (required)Work Location: RemoteExpected Start Date: 30/09/2024


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