Customer Success Manager
hace 1 día
Category Management Specialist (Account Manager) dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We’re looking for a talented Retail Client Lead. You will build strong relationships with client contacts and develop a good understanding of the client organization, their strategies and objectives to optimize engagements and revenue. Developing insight solutions to client issues through accurate, creative and actionable shopper insights from dunnhumby’s tools (data analysis & strategic consultancy). Supporting the Account Manager or Senior Client Lead to deliver a seamless and proactive service to deliver client solutions that drive unique value using the suite of dunnhumby capabilities. Ownership of specific accounts. What we expect from you Bachelor’s degree or equivalent in any Marketing or Economics subject. Experience of 3 - 5 years in Business Analytics, Reading and understanding of consumer market trends (Retail and/or Manufacturer) Experience engaging with stakeholders of different levels at our retail partner’s current client organizations. Consumer research. What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. #J-18808-Ljbffr
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