Head of Strategic Account Services MX, Amazon Mexico

hace 4 semanas

distrito federal, México Amazon A tiempo completo
Head of Strategic Account Services MX, Amazon Mexico

Amazon Marketplace is seeking a Senior Sales Leader to define the strategy and execute tactical plans to grow the Strategic Account Services in MX. This individual will be responsible for developing a team of Account Managers that build the success of our Selling Partners by providing business insights, training, support, and seller education. The Sales Leader will identify and build relationships with key influencers and decision-makers within the executive teams of existing strategic accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. The ideal candidate will have experience developing and growing sales teams, consistently delivering multi-million dollar quotas, executing sales strategy and tactics, and developing cross-functional relationships to voice customer feedback to internal stakeholders.

You are a strong leader who can influence procurement leaders, prioritize, communicate clearly and compellingly, and understand how to deliver excellent results within a strong and talented team, as well as drive change across other organizations. The role requires innovative thinking and a strong customer and quality focus.

Key job responsibilities
  • Lead a sales team to deliver results by executing on weekly, monthly, quarterly, and annual sales targets, while always placing the customer first.
  • Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
  • Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.
  • Develop regional territory plans and report on them quarterly.
  • Lead and inspire a growing organization comprised of customer advisors on customer acquisition and growth.
  • Influence the growth of the domestic business and the product roadmap.
  • Understand and mechanize the inputs and outputs of the business.
  • Implement mechanisms to identify, qualify, acquire, and grow Seller commitment to the Selling on Amazon program through feature and services adoption.
  • Implement and track metrics for recording the success and quality of the sellers in your territory.
  • Manage key strategic Sellers for MX Marketplace.
  • Partner with Sales Operations and Marketing to test, measure, and execute tactical sales.
  • Partner with Category and Product Management teams to drive product improvement ideas.
  • Create and articulate compelling value propositions around the Selling on Amazon product.
  • Meet or exceed quarterly revenue targets and operational metrics.
  • Present results in weekly, monthly, and quarterly business review meetings to key internal stakeholders and executives.
  • Close complex deals and help reps negotiate large deals.
  • Own the P&L of the program.
About the team

Inclusive team culture: At Amazon, we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Harmony: We believe striking the right harmony between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own harmony between your work and personal lives.

Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

BASIC QUALIFICATIONS
  • BA/BS and 10+ years of work experience required.
  • 5+ years of experience managing teams.
  • Excellent communication skills (English and Spanish).
  • A strong background in product or account management with related business experience.
  • Experience in complex and dynamic environments including e-commerce, technology, retail, and/or management consulting.
PREFERRED QUALIFICATIONS
  • Advanced Business degree.
  • Analytical skills; ability and appetite to get deep into the data when required.
  • Passionate people manager and leader of leaders: experience in leading larger commercial teams and managing change.
  • Sense of ownership and ability to influence various stakeholders.
  • Ability to interact with and influence senior leaders.
  • Ability to think strategically while delivering detailed execution.

Posted: March 8, 2024 (Updated about 9 hours ago)

Posted: October 16, 2024 (Updated about 13 hours ago)

Posted: May 28, 2024 (Updated about 16 hours ago)

Posted: October 10, 2024 (Updated 1 day ago)

Posted: October 8, 2024 (Updated 1 day ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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