Business Analyst

hace 2 semanas

Guadalajara, México Brillio A tiempo completo

**Business Analyst (Coupa)- R **:**About Brillio**:Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.**Find your passion and advance your career with us. Accelerate YOU at Brillio****Role: Business Analyst Coupa****Functional Area: PPE****Employment Type: Permanent****Location: Guadalajara, Jalisco Hybrid**Provide system expertise on Coupa objects, able to answer technical invoice integration questions to support e-billing tool deployment, or route to the right integration resources to keep the e-billing development moving with the help of external consultants. Work with Legal counterpart and track on project key milestones.Monitor the PTP Production Support queue regularly (Coupa Concur).Ensure Support team are on the right track on problem-solving, escalate to the respective vendor channel for bugs/urgent issues (eg: Expense Payment issue with JP batch, Vendor onboarding/off-boarding sync issue between NS>Coupa, Certa improper review issue, access issue, Coupa Prepaid issue etc)Monthly check on the Coupa NS MEC recon, Coupa SP&A partner recon, and ad-hoc check on new dept/account creation, ongoing SOX reviews.Connect multiple ES support members as needed in case of integration issues (NS, Coupa, Certa), integration issue to be treated with priority and hold Negits Support members accountable for it.Navigate and assign business user ad-hoc requests for quick resolution, assign to the proper support team member for Tier 1 review, promote peer review between system admins for complex issues.Request Negits team to keep documentation up-to-date to avoid rework.**Know more about**:Accelerate YOU at Brillio: Brillio Careers and Job Opportunities**Equal Employment Opportunity Declaration**EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

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