Bilingual Customer Service
hace 6 días
**Job brief**We are looking for a customer-oriented service representative.What does a Bilingual Customer Service do?A Bilingual Customer Service, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, to provide customer assistance working from home or in-plant based in Monterrey.**Responsibilities**:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers**Qualifications**:- High school diploma or GED (might be unfinished)- Excellent verbal and communication skills, B1H/B2 English proficiency- Basic PC keyboarding skills: basic Microsoft Office (Outlook, Word, Excel) experience required- Call Center Experience not needed but preferable, min 1 year experiencie on Customer Service, 6 months experiencie on baking/finance tech industry- Schedule availability**Salary & Benefits**:- $13,200 Base salary- $3,000 Performance bonus- 2 Days off- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: $13,200.00 - $17,000.00 per monthAbility to commute/relocate:- 64000, Monterrey, N. L.: Reliably commute or planning to relocate before starting work (preferred)**Experience**:- Customer Service: 1 year (preferred)- Call Center: 1 year (preferred)**Language**:- English (required)
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Bilingual Customer Service Representative
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Monterrey, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Customer Service
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Monterrey, México Search S&E A tiempo completoDESCRIPTION We are looking for personnel for the on-site customer service area. Who has a taste and vocation for customer service and who understands the policies and position of in-plant job. Have the ability to instruct the client remotely about installation processes, maintenance and behavioral questions. **REQUIREMENTS**: Requirements: 1 year of...
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Bilingual Customer Service Representative
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Monterrey, México Agencia de Reclutamiento A tiempo completoClaro, aquí tienes la traducción al inglés del texto, adaptada para que suene natural y profesional: **We Are Hiring Bilingual Agents in Monterrey** Do you speak English and have call center experience? This is your chance. Join a leading American customer service company in a support campaign with a great work environment and real...
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hace 2 días
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hace 2 semanas
Monterrey, México Sutherland A tiempo completoSutherland is seeking a motivated and passionate person to join us as a Customer Service Bilingual agent. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to grow together, we want to work with you!**What make us different?**Our workforce has thrived in...
