Bilingual Customer Service
hace 4 semanas
**Job brief**We are looking for a customer-oriented service representative.What does a Bilingual Customer Service do?A Bilingual Customer Service, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, to provide customer assistance working from home or in-plant based in Monterrey.**Responsibilities**:- Manage large amounts of incoming phone calls- Generate sales leads- Identify and assess customers’ needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customers**Qualifications**:- High school diploma or GED (might be unfinished)- Excellent verbal and communication skills, B1H/B2 English proficiency- Basic PC keyboarding skills: basic Microsoft Office (Outlook, Word, Excel) experience required- Call Center Experience not needed but preferable, min 1 year experiencie on Customer Service, 6 months experiencie on baking/finance tech industry- Schedule availability**Salary & Benefits**:- $13,200 Base salary- $3,000 Performance bonus- 2 Days off- Food coupons- Life medical insurance- Permanent placement position / Direct hire**Salary**: $13,200.00 - $17,000.00 per monthAbility to commute/relocate:- 64000, Monterrey, N. L.: Reliably commute or planning to relocate before starting work (preferred)**Experience**:- Customer Service: 1 year (preferred)- Call Center: 1 year (preferred)**Language**:- English (required)
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Reclutamiento Dorh A tiempo completoBilingual Customer Service Representative – Reclutamiento Dorh • Monterrey, Nuevo León, México Descripción del trabajo Bilingual Customer Service Agent (NOT FOR CALL CENTER) Location: On-site, Col. Obispado, Monterrey, N.L.Schedule: Monday to Friday, 9:00 a.m. - 6:00 p.m. (1-hour lunch)Salary: $14,000 - $17,000 MXN per month (based on experience) Join...
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Bilingual Customer Service Representative Home
hace 3 semanas
Monterrey, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**:**Bilingual Customer Service Agent (Home Office Available) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
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Bilingual Customer Service Representative Home
hace 1 semana
Monterrey, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Monterrey, Nuevo León**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Bilingual Customer Service Representative
hace 2 semanas
Monterrey, México TATA Consultancy Services A tiempo completo**TATA Consultancy Services (TCS)**. a world leader in IT services with a presence in more than 40 countries and collaboration with renowned companies, seeks:**Bilingual customer service representative!****Responsibilities**:- Receive inbound bilingual phone calls (Spanish/English) from US customers around basic customer service queries- Document and log...
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Bilingual Supply
hace 7 días
Monterrey, México Blue Yonder A tiempo completoA leading manufacturing company in Monterrey, Nuevo León is seeking a Supply Buyer to manage supply requirements and customer service for production. The ideal candidate will process orders, coordinate logistics, and resolve customer complaints. Candidates must hold a Bachelor's in International Business Administration and have 3 years of OEM customer...
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Bilingual Supply
hace 7 días
Monterrey, México Vertiv Co. A tiempo completoA leading window covering manufacturer is looking for a Supply Buyer to manage supply requirements and customer service in Monterrey, Mexico. This role requires a Bachelor's degree and a minimum of 3 years in customer service roles within a manufacturing environment. The ideal candidate should be bilingual in English and Spanish and possess strong analytical...
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Bilingual Customer Service Representative
hace 6 días
Monterrey, México Agencia de Reclutamiento A tiempo completoClaro, aquí tienes la traducción al inglés del texto, adaptada para que suene natural y profesional:**We Are Hiring Bilingual Agents in Monterrey**Do you speak English and have call center experience? This is your chance. Join a leading American customer service company in a support campaign with a great work environment and real benefits.**Location**:...
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Bilingual Customer Service Representative
hace 1 semana
Monterrey, México HRO A tiempo completoWe are looking for a **Bilingual Customer Service Representative**, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Responsibilities** - Manage large amounts of incoming phone calls - Identify and assess customers’...
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Bilingual Customer Service Representative
hace 3 semanas
Monterrey, México Cover Desk A tiempo completo**ABOUT COVER DESK**:- Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._**JOB SCOPE**:- As a virtual assistant to Cover Desk...
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Bilingual Customer Service Representative
hace 2 semanas
Monterrey, México HRO A tiempo completoWe are looking for a **Bilingual Customer Service Representative**, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately...