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hace 2 semanas

Desde casa, México PAD Specialists A tiempo completo

**Position Description**:- **100% Remote**:- **Pay is based on experience.**:- Internal title is Patient Care Coordinator 2 (PCC2)- The Patient Care Coordinator 2 (PCC2) is a fully remote role that is responsible for answering incoming calls, returning missed calls, handling/obtaining referrals, calling patients to inform of referral, schedule and confirm appointments.- They are expected to promote excellent customer service over the phone while performing a variety of functions and assisting in any over-the-phone related duties.- Comprehensive training provided**Schedule**:- Monday - Friday with rotational Saturdays- 8 am - 5 pm CT**Requirements**:- **18-month minimum commitment required**:- 1 year of relevant customer service/front office/call center experience required- **Must be in the US Central Time Zone**:- **English and Spanish fluency required**:- A+ customer service-oriented attitude, charisma, and excellent bedside manner.- Our top performers earn at the higher end of the pay scale- Tech savviness/Experience with an EMR system and Google Workspace- Excellent organization and time management skills.- Excellent verbal and written communication skills.- Clear drug screening and background check- Maturity, good judgement, and a proactive mind, anticipate and preempt problems (rather than simply react to them)- Spirit of continuous improvement -- strive to grow, improve, and learn... both professionally and personally, every single day, and to help the company do the same- All employees are expected to perform as an integral part of the team, and to provide supplemental support as requested, required, or assigned.**About PAD Specialists**:We are a rapidly growing chain of outpatient medical offices specializing in diagnosing and treating Peripheral Arterial Disease (PAD). We have multiple facilities; Texas -- Houston, Sugar Land, The Woodlands, Pasadena, Beaumont, Victoria, Corpus Christi, Edinburg, Brownsville, Laredo, Austin, Dallas, and El Paso. As well as in Little Rock, AR. Coming Soon: Atlanta.We value the highest quality of patient care and customer service. We seek long-term employees, with high standards for excellence and a desire to learn and grow professionally. We offer excellent on-the-job training and pay at the highest end of the scale.**Seeking A+ team members in all major categories**: intelligence, responsibility, punctuality, communication, tech-savviness, confidence, humility, customer service attitude, efficiency, amiability, attention to detail, and results. Only the best need apply. High pay for top performers only. We look forward to interviewing you.Pay: $150,000.00 - $180,000.00 per year**Experience**:- Customer Service: 1 year (required)- Medical Receptionist: 1 year (required)**Language**:- English (required)- Spanish (required)Work Location: Remote

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