Operations Coordinator

hace 2 semanas


Merida, México WorldStrides A tiempo completo

**Position Summary**:The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.**Responsibilities**:- Managing booking requirements.- Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.- Maintaining regular contact with our suppliers.- Contracting bus companies and ferries- Quality control of services.- Responsibility for operational costs for the area.- Participation in preparation of data for budgets.- Supporting and being a source of information for Tour Directors.- Developing product information to support sales staff and Tour Directors.- Supervising tour itineraries within the region, checking for feasibility and logistics.- Preparing suggestions for tour development.- Approving and processing invoices.- Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.- Allocating services with suppliers assuring best balance of price and quality, in a timely manner.- Logistical supervision while groups are in Europe and dealing with emergency situations on tour when needed.**Requirements**:- A bachelor's degree.- Proficiency in English with a second European language preferable- Good knowledge of European geography and culture.- Work experience in a field related to tourism and/or experience abroad preferred.- Strong communication and presentation skills including the ability to work with all levels of employees.**Requirements**:**Position Summary**:The Operations Coordinator is responsible for booking, supporting our tours and working closely with our suppliers & Regional Manager for a given geographical region. Responsibilities include but are not limited to: Reserving and booking services, supervising the logistics of the tour, supplier relations, cost and quality control, providing operational support to our Tour Directors and checking and processing supplier payments.**Responsibilities**:- Managing booking requirements.- Allocating services with suppliers and in our systems for tour requirements including meals, guides, site entrances, ferries, trains and coaches.- Maintaining regular contact with our suppliers.- Contracting bus companies and ferries- Quality control of services.- Responsibility for operational costs for the area.- Participation in preparation of data for budgets.- Supporting and being a source of information for Tour Directors.- Developing product information to support sales staff and Tour Directors.- Supervising tour itineraries within the region, checking for feasibility and logistics.- Preparing suggestions for tour development.- Approving and processing invoices.- Managing booking requirements: keeping track of assigned group space and special requirements, tracking and notifying any changes.- Allocating services with suppliers assuring best balance of price and quality, in a timely manner.- Logistical supervision while groups are in Europe and dealing with emergency situations on tour when needed.**Requirements**:- A bachelor's degree.- Proficiency in English with a second European language preferable- Good knowledge of European geography and culture.- Work experience in a field related to tourism and/or experience abroad preferred.- Strong communication and presentation skills including the ability to work with all levels of employees.



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