Customer Success

hace 4 semanas

Ciudad de México Properstar A tiempo completo

Properstar stands as the world's largest global property platform, facilitating connections between sellers and buyers through an extensive network of qualified agents since 2018.We offer innovative solutions to streamline, simplify, expedite, and secure our clients' real estate projects. Whether through our tools, expertise, or support services, we're committed to enhancing the real estate experience.Our missions include:- Cultivating a vast network of real estate agents, equipping them with essential features and resources to better assist their clients.- Providing unwavering support to buyers, sellers, and property owners throughout their real estate journey, ensuring a seamless and stress-free experience.- Ensuring our sellers get the best possible price for their property and our buyers find the most suitable listings tailored to their needs and preferences.- Guaranteeing the success of our clients' transactions by guiding them every step of the way with our knowledge, tools, and extensive networkWe're seeking a **Jr.** **Customer Success Executive** to join our team, playing a key role in ensuring customer satisfaction, retention, and long-term success. If you're passionate about building strong relationships and delivering outstanding customer experiences, this role is for you**Key responsibilities and hard skills**- Proactively identify and resolve customer challenges, optimizing their journey.- Implement efficient processes to manage tasks and priorities effectively.- At least 6 months of experience in Sales or Customer Service- Fluency in Spanish + English **or** Spanish + Portuguese.- Excellent communication skills, with the ability to tell compelling stories.- Familiarity with CRM tools and customer support platforms is a plus.**Soft Skills**:- A passion for excellence and innovation.- Empathy towards team members and users.- Startup mindset, you're a maker, not a paper pusher.- Agility and ability to work in an always in motion environment.- Detail-oriented approach, ensuring quality in every aspect of work.**What we offer**- A Part-time role, **open exclusively to contractors** (not as an employee position).- Remote Job from: Argentina, Mexico, Dominican Republic or Costa Rica- A dynamic, inclusive, and innovative work environment.- A competitive compensation based on your experience**How to apply****Job Types**: Part-time, CommissionPay: $10,662.17 - $27,479.23 per monthExpected hours: No more than 25 per weekApplication Deadline: 15/05/2025

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