HR Shared Services Specialist

hace 2 semanas


Tijuana, México Outset Medical Mexico A tiempo completo

Descripción y detalle de las actividades**Position Overview**:We are looking for a People Operations, Services Specialist to provide end-to-end HR operational support for both our U.S. and Mexico organizations. This role will focus on ADP administration, HR reporting, and process optimization, while also playing a key role in employee experience through clear communication, timely updates, and seamless service delivery.**ADP End-to-End Administration**- Own all ADP processes: hires, rehires, terminations, employee changes, data updates, and reporting.- Ensure data accuracy and compliance across both U.S. and Mexico operations.Troubleshoot and resolve system or process issues promptly.**Reporting & Data Analysis**- Build, maintain, and distribute HR reports and dashboards to support decision-making.- Leverage advanced Excel skills (VLOOKUP, INDEX/MATCH, pivot tables, macros) for data analysis and reporting automation.Provide insights and recommendations based on HR metrics and workforce data.**Process Optimization & Documentation**- Identify opportunities for process improvement and automation to streamline HR operations.Maintain up to date process documentation, guides, and training materials.**Stakeholder Communication & Support**- Partner closely with HR, Payroll, and business leaders to deliver timely, accurate, and clear updates.- Present data findings and process updates in a professional and engaging way.Act as a trusted point of contact for employees and leaders regarding People Ops processes.Experiência y requisitos**Required Qualifications**- Bachelor's degree or equivalent experience preferred.- 3+ years of experience in People Operations, HR Services, or HRIS administration roles.- Hands on experience with ADP or similar HRIS platforms- High proficiency in Excel- Strong interpersonal skills with a high-energy, collaborative, and customer-focused approach.- Ability to work independently and manage multiple priorities in a fast-paced environment.- Tech - savvy.Intermediate - Advanced English proficiency, both written and verbal.**Desired Qualifications**:- Experience in Shared Services Operations.- Experience in Ticketing Systems.Beneficios- Beneficios de acuerdo a la LFT- seguro de vida- bonos anuales- caja de ahorro- comedor- transporte- seguro de gastos médicos**Número de vacantes** 1**Área** Recursos Humanos**Contrato** Permanente**Modalidad** Híbrido**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Carrera con título profesional**Inglés**Hablado: Intermedio, Escrito: Avanzado**Disponibilidad p. viajar** No



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