Bilingual Contact Center Recruitment Specialist
hace 2 semanas
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.The Bilingual Contact Center Recruitment Specialist is a Hybrid position responsible for consistently achieving phone recruitment, resolution, and installation targets. You'll utilize proven recruitment techniques to engage pre-determined households and persuade them to participate in Nielsen ratings across our various panels. This role requires a unique combination of skills and style, along with in-depth knowledge of Nielsen's operations.This role is a Hybrid position with a requirement to work in the office and has flexibility for working from home. The majority of the time will be spent working in the office.**Job Responsibilities & Home Office Requirements**:- Recruit households for Nielsen ratings panels via phone- Conduct interviews, gather data, and schedule installations- Meet performance targets and quality standards- Resolve objections and build rapport with households- Maintain a home office with high-speed internet (80mbps download, 10mbps upload)- Work flexible hours, including evenings and weekends**What You’ll Need**:- High school diploma or equivalent work experience.- Fluency in both English and Spanish (written and verbal) is essential.- Strong negotiation and customer service skills- Experience with CATI systems and dialers (preferred)**What you can expect**:- Above the law Benefits**What's in it for me**:- Comprehensive training program- Opportunity to work with cutting-edge technology- Join a global leader in media measurement
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Contact Center Recruitment Bilingual Agent
hace 4 semanas
Guadalajara, México The Nielsen Company A tiempo completo**Company Description**At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are...
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Contact Center Recruitment Bilingual Agent
hace 1 día
Guadalajara, México The Nielsen Company A tiempo completo**Company Description** At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are...
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Bilingual Contact Center Recruitment Specialist 2
hace 3 semanas
Guadalajara, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep...
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Contact Center Specialist
hace 3 semanas
Guadalajara, México The Nielsen Company A tiempo completo**Company Description**At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are...
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Contact Center Specialist
hace 3 semanas
Guadalajara, México The Nielsen Company A tiempo completo**Company Description**At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are...
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Bilingual Contact Center Sr Specialist
hace 2 semanas
Guadalajara, México Nielsen A tiempo completoAre you passionate about building strong customer relationships and contributing to groundbreaking research? As a Bilingual Contact Center Senior Specialist at Nielsen, you'll play a vital role in shaping the future of media measurement. You'll be the face of Nielsen, interacting with and supporting our valued panel families. This is an exciting opportunity...
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Bilingual Contact Center Sr Specialist
hace 2 semanas
Guadalajara, México Nielsen A tiempo completoAre you passionate about building strong customer relationships and contributing to groundbreaking research?As a Bilingual Contact Center Senior Specialist at Nielsen, you'll play a vital role in shaping the future of media measurement. You'll be the face of Nielsen, interacting with and supporting our valued panel families. This is an exciting opportunity...
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Recruitment Specialist
hace 3 semanas
Guadalajara, México IntouchCX A tiempo completoAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
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Bilingual Contact Center Specialist
hace 3 semanas
Guadalajara, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results.Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed.Together, we are proudly rooted in our deep...
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Bilingual Engagement Specialist
hace 4 semanas
Guadalajara, México Nielsen A tiempo completoAt Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results.Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed.Together, we are proudly rooted in our deep...
