IT Help Desk

hace 4 semanas

Mexicali, México Equivity A tiempo completo

**Summary of the role**You’ll be a key part of a growing technology business, helping users, keeping systems updated, and making sure everyday tasks run smoothly.This is a perfect role for someone who likes a balance of customer support, light tech troubleshooting, and business administration — no two days are exactly the same**What You'll Do**- Customer Success & Support- Respond to user inquiries in a friendly, professional manner.- Maintain and update user accounts, user database, contracts, and service agreements.- Provide basic IT support to users (e.g., account access, general troubleshooting).- Help manage documentation and guides for customers.- Operations & Administration- Assist with basic financial tasks.- Organize digital records and maintain business documents.- Help keep our day-to-day operations running smoothly across different areas of the business.- Play a key role in different projects with high impact to our growing company.**Who You Are**- Organized, dependable, and good at managing multiple tasks.- Tech-comfortable: You pick up new software and tools quickly.- Great communicator, both in writing and in conversation.- Enjoy working independently, but love collaborating with a team.- Detail-oriented and like keeping things neat, clear, and moving forward.**Skills & Requirements**- Bachelor’s degree in Business, IT, or a related field preferred.- Professional English proficiency (written and spoken).- Experience with Google Workspace, Microsoft Office, and CRM/project management tools.- Ability to maintain confidentiality and handle sensitive information professionally.- Basic IT troubleshooting knowledge**What We Offer**- Salary: Competitive (MXN $22,000-$25,000/month).- Schedule: Monday-Friday, 6 AM-3 PM Pacific Time.- Ticket answering: Saturday-Sunday, each ticket will be paid at a 30-minute hourly rate.- Opportunities for professional development.- Remote after completing training (will be determined by performance)- Paid online English courses.- Enjoyment of proportional vacation daysE04JI802n1q k0

  • IT Help Desk

    hace 4 semanas

    Mexicali, México Equivity A tiempo completo

    **Summary of the role**You’ll be a key part of a growing technology business, helping users, keeping systems updated, and making sure everyday tasks run smoothly.This is a perfect role for someone who likes a balance of customer support, light tech troubleshooting, and business administration — no two days are exactly the same!**What You'll Do**-...

  • IT Help Desk

    hace 2 días

    Mexicali, B.C., México Equivity A tiempo completo

    Summary of the roleIf you hate inefficiency, thrive on solving tough problems fast, and want your work to directly support first responders in their most critical moments, this role is for you. We're building a secure communications app that keeps public safety agencies connected when it matters most — and we need someone relentless, focused, and ready to...

  • Help Desk Analyst

    hace 3 días

    Mexicali, México BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Help Desk Analyst

    hace 2 días

    Mexicali, México BairesDev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Information Technology Help Desk Support

    hace 2 días

    Mexicali, México ITJ A tiempo completo

    The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management). Working remotely, the...

  • Is Help Desk Technician

    hace 2 semanas

    Mexicali, México Applanix A tiempo completo

    **Your Title: IS Help Desk Technician****Job Location: Mexicali, Mexico****Schedule: Full time in office****Our Department: Corporate Information Systems****The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for someone looking to leverage their expertise to be the face of the IS...

  • Help Desk It

    hace 3 semanas

    Mexicali, México Ds Orthodental A tiempo completo

    Descripción y detalle de las actividadesDentsply Sirona es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes que cuentes con las competencias que requiere el rol serán considerados para las vacantes independientemente de su nacionalidad, religión, género, edad, orientación sexual, discapacidad o antecedentes. Gracias por su...

  • Help Desk It

    hace 2 semanas

    Mexicali, México Ds Orthodental A tiempo completo

    Descripción y detalle de las actividadesDentsply Sirona es un empleador que ofrece igualdad de oportunidades.Todos los solicitantes que cuentes con las competencias que requiere el rol serán considerados para las vacantes independientemente de su nacionalidad, religión, género, edad, orientación sexual, discapacidad o antecedentes.Gracias por su...

  • Remote Help Desk Support Specialist

    hace 1 semana

    Mexicali, México Sysazzle Servicios Mexico S de RL de CV A tiempo completo

    We are seeking a highly motivated and skilled **Remote Help Desk Support Specialist **to join our team. As a key member of our support team, you will be responsible for providing efficient and effective technical assistance to our clients, resolving issues related to Microsoft Office, Apple devices, laptops, tablets, and more. **Responsibilities**: -...

  • Help Desk

    hace 1 semana

    Mexicali, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades - Diagnostico & Resolucion de problemas de Red -Mantenimiento de equipos computarizados en un entorno LAN requerido -Manejo,diagnostico e instalación de Sistemas operativos como Windows y aplicaciones como minitab, solidworks, office. -Administración y configuración de dispositivos de red / USB. -Atención a...