Help Desk Analyst

hace 4 semanas

Mexicali, México BairesDev A tiempo completo

Who We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.We are looking for a Help Desk Analyst with advanced English to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. It is an excellent opportunity for those professionals looking to develop in one of the fastest-growing companies in the industryMain Activities:- Provide first level contact and convey resolutions to customer issues.- Walk customers through problem solving process.- Ensure proper recording, documentation and closure.- Recommended procedure modifications or improvements.- Preserve and grow your knowledge of help desk procedures, products and services.What are we looking for:- Proven working experience in providing Help Desk support.- Working knowledge of help desk software, databases and remote control.- Strong client-facing and communication skills.- Advanced troubleshooting and multi-tasking skills.- Customer service orientation.- Advanced English level.How we do make your work (and your life) easier:- 100% remote work.- Hardware setup for you to work from home.- Flexible hours - make your schedule.- Paid parental leave, vacation & holidays.- Diverse and multicultural work environment.- An innovative environment with the structure and resources of a leading multinational.- Excellent compensation — well above the market average.- Here you can grow at the speed of your learning curve.Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.Every BairesDev team member brings something unique to our company.

  • Remote Help Desk Support Specialist

    hace 6 días

    Mexicali, México Sysazzle Servicios Mexico S de RL de CV A tiempo completo

    We are seeking a highly motivated and skilled **Remote Help Desk Support Specialist **to join our team. As a key member of our support team, you will be responsible for providing efficient and effective technical assistance to our clients, resolving issues related to Microsoft Office, Apple devices, laptops, tablets, and more.**Responsibilities**:- Perform...

  • Information Technology Help Desk Support

    hace 4 semanas

    Mexicali, México ITJ A tiempo completo

    The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management). Working remotely, the...

  • IT Service Desk Specialist

    hace 2 semanas

    Mexicali, México Advanced Energy Industries, Inc A tiempo completo

    The IT Service Desk Support Specialist is responsible for installing, configuring, supporting, and maintaining Microsoft Windows server/desktop infrastructure. Troubleshoots escalated server, software, and hardware issues. The specialist recommends, schedules, and implements system hardware and/or software upgrades or repairs.**ESSENTIAL RESPONSIBILITIES**:-...

  • IT Help Desk

    hace 6 días

    Mexicali, B.C., México Equivity A tiempo completo

    Summary of the roleIf you hate inefficiency, thrive on solving tough problems fast, and want your work to directly support first responders in their most critical moments, this role is for you. We're building a secure communications app that keeps public safety agencies connected when it matters most — and we need someone relentless, focused, and ready to...

  • Finance Analyst

    hace 3 semanas

    Mexicali, México The Gowan Co. A tiempo completo

    **Finance Analyst****Job Purpose**:The Financial Analyst is responsible for consolidating, analyzing, and reporting the financial activities of various companies within the Gowan Group. This role involves preparing financial statements, coordinating the annual budget process, analyzing cash flow needs, and providing financial reports for internal and...

  • Help Desk Engineer

    hace 2 semanas

    Mexicali, México Rheem Mexicali, S. de R.L. de C.V. A tiempo completo

    Descripción y detalle de las actividades- Atención a usuarios y solución de problemas relacionados con IT. - Mantener actualizado 100% el inventario de IT. - Configuración de equipos de cómputo. - Mantenimiento preventivo y correctivo.Experiência y requisitos- Ingenieria o Lic en sistemas y/o relacionado - Conocimiento en sistema operativo Windows 10....

  • Analista Help Desk

    hace 2 semanas

    Mexicali, México Grupo Prodensa A tiempo completo

    **Analista Mesa de Ayuda** **Experiência** - 2 años desempeñando el cargo como Agente de Soporte o Asistente Técnico en Sistemas o cargos afines. - BILINGUE nível B2 (conversational) - Carrera universitaria terminada. - Experiência en herramientas de gestión de casos y Helpdesk. - Manejo adecuado de sistema de archivos en Windows y Android. -...

  • Analista Help Desk

    hace 2 semanas

    Mexicali, México Grupo Prodensa A tiempo completo

    **Analista Mesa de Ayuda****Experiência**- 2 años desempeñando el cargo como Agente de Soporte o Asistente Técnico en Sistemas o cargos afines.- BILINGUE nível B2 (conversational)- Carrera universitaria terminada.- Experiência en herramientas de gestión de casos y Helpdesk.- Manejo adecuado de sistema de archivos en Windows y Android.- Instalación de...

  • Help Desk It

    hace 1 semana

    Mexicali, México Ds Orthodental A tiempo completo

    Descripción y detalle de las actividades. Dentsply Sirona es el mayor fabricante mundial de productos y tecnologías dentales profesionales, con una historia de 130 años de innovación y servicios para la industria dental y los pacientes de todo el mundo. Dentsply Sirona desarrolla, fabrica y comercializa una oferta integral de soluciones que incluyen...

  • Impactful Paid Search Performance Analyst

    hace 2 semanas

    Mexicali, México Rappi A tiempo completo

    A leading technology company based in Mexicali seeks a driven Marketing Analyst to manage Search Ads performance across multiple countries. The role requires strong analytical skills and experience in digital marketing channels. Candidates should possess a bachelor's degree with an analytical focus, 3+ years in quantitative roles, and expertise in tools like...