Application Support Agent
hace 4 semanas
**Vacante para la empresa PROHIRING en Monterrey, Nuevo León**:**Descripción del empleo**:Empresa del giro de Tecnologías de la información solicita**Application Support Agent**para asignación por tiempo indefinido 100% remoto.**Requisitos**:- Licenciatura o Ingeniería en Sistemas, Telecomunicaciones o afín.- 1+ año de experiência en mesa de ayuda, atención de Clientes y soporte- Remoto. 1+ año de experiência en soporte remoto para Troubleshooting issues del producto (aplicación y datos), database server, web server, y redes para minimizar riesgos.- Manejo deMicrosoft Windows, Microsoft Office incluyendo Excel, Access y Sharepoint (intermedio/avanzado).- Experiência en redes de datos (TCIPv4, TCPIPv6, Protocolos de red).- Inglés conversacional indispensable.**FUNCIONES**:- Brindar asistencia telefónica a clientes de software de aplicación.- Manejo de carga de tickets para soporte a diversos clientes, escalando problemas donde sea apropiado y proveer soluciones.- Soporte a actualizaciones de productos y servicios.- Comunicar y escalar fallas de servicio críticas a travez de Senior Management teams.**SE OFRECE**:- Sueldo negociable de $18,000.00 a $20,000.00 mensuales libres de acuerdo a experiência.- Horario de Lunes a Viernes de 8:00 a 17:00 horas.- Trabajo 100% remoto (home office).- Prestaciones de ley.- Seguro de Gastos Médico Menores.- Seguro de Gastos Médicos Mayores.**Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Inicial**Función departamental**:Tecnología / Internet**Industria**:Redes de Computadoras / Networking**Habilidades**:- soporte remoto- troubleshooting- soporte a aplicaciones
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Application Support Agent
hace 4 semanas
Monterrey, México PROHIRING A tiempo completo**Vacante para la empresa PROHIRING en Monterrey, Nuevo León**:Consultoría PROHIRING solicita **APPLICATION SUPPORT AGENT** para proyecto por tiempo indefinido **100% REMOTO (HOME OFFICE).****Requisitos**:- Licenciatura o Ingeniería en Sistemas, Telecomunicaciones o afín.- 1+ años de experiência en mesa de ayuda.- 1+ años de experiência en soporte...
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Application Support Agent
hace 4 semanas
Monterrey, México ProHiring A tiempo completoEmpresa del giro de Tecnologías de la información solicita **Application Support Agent **para asignación por tiempo indefinido 100% remoto.**Requisitos**:- Licenciatura o Ingeniería en Sistemas, Telecomunicaciones o afín.- 1+ año de experiência en mesa de ayuda, atención de Clientes y soporte- Remoto. 1+ año de experiência en soporte remoto para...
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Web Application Support
hace 1 semana
Monterrey, México Softtek A tiempo completoFounded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development...
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Web Application Support
hace 2 semanas
Monterrey, México Softtek A tiempo completoFounded in 1982 by a small group of entrepreneurs, Softtek started out in Mexico providing local IT services, and today is a global leader in next-generation digital solutions. The first company to introduce the Nearshore model, Softtek helps Global 2000 organizations build their digital capabilities constantly and seamlessly, from ideation and development...
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Chat Support Agent
hace 3 días
Monterrey, México Advisor Launch A tiempo completo**OVERVIEW OF THE POSITION** The Chat Support Agent is responsible for monitoring and responding to inbound lead messages and calls appropriately according to SOP’s.. By combining human expertise and AI efficiency, the CRO agent will support the automation process to ensure that leads are able to successfully complete the desired action and all other...
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Application Support Analyst 1
hace 2 semanas
Monterrey, México BlackLine Systems A tiempo completoMake Your Mark: The Application Support Analyst position is responsible for handling any incoming customer support inquiries, performing troubleshooting using various resources, and if needed, elevates issue to Senior Application Support Analyst Services. You'll Get To: - Coordinate with customer to determine functional requirements and determine...
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Application Support Analyst 1
hace 2 semanas
Monterrey, México Blackline Systems A tiempo completoGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in ****, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
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Application Support Analyst 1
hace 2 días
Monterrey, México BlackLine A tiempo completoGet to Know Us:It's fun to work in a company where people truly believe in what they're doing!Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
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Level 1 Application Developer Support Analyst
hace 4 semanas
Monterrey, México Sutherland A tiempo completoJob DescriptionWe are hiring a Level 1 Application Developer Support Analyst to serve as a key resource to a dedicated set of our most valued and high-profile customers to help them extract maximum value from their investment in our team messaging, video meetings, and a business phone product.**Qualifications**:**RESPONSIBILITIES**:
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SAP Application Support Analyst
hace 2 semanas
Monterrey, México MAHLE A tiempo completoIn 2021, MAHLE with its more than 71,000 employees, generated sales of around EUR 11 billion and with its 160 locations, including 12 large research and development centers, is represented in more than 30 countries. Come join our team at MAHLE! #StrongerTogether- The SAP Cross Application Analyst will play an important role in ensuring smooth day to day...