Premier Customer Care Representative Senior
hace 7 días
Customer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best Practices Implementation; Robust Solutions Offering for Complex and Critical Situations; EG/ER Business Reviews Preparation & Participation; Customer Education on FedEx Products; Services; Tools and Required Regulatory; Industry Vertical & SME Support (Life Sciences; Aviation; e-Commerce; etc.); Learning & Development Design and Delivery Support; Network Building Across Functions; Customer Issues Anticipation & ResolutionInvolves online and telephone contact with external/internal customers within functional area and completing any related administration.Interpersonal Skills, Written & Verbal Communication Skills, Team Working Skills, Microsoft Office & PC Skills, Problem Solving Skills - High School diploma. Some college preferred. Spoken and written fluency in local language as well as English as determined by the results of TOEIC exam (600 points). Three (3) years related experience. Letter of Intention and Curriculum Vitae must be attached.// Interesados agregar CV, Carta de Intencion y Toeic VigenteWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities SiteFedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:2020 Fortune’s World Most Admired Companies (14th)2019 Fortune’s Best Places to Work (15th)2019 Forbes’s One of the “Best Employers for Diversity”2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
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Premier Customer Care Representative Senior
hace 1 semana
Tlahuac, México FedEx Express LAC A tiempo completoCustomer Care: Premier Customer Care; Service Level Performance of FedEx Strategic Business; Top Tier Enterprise Global and Regional Customers Support; Service Analysis Performance; Continuous Improvement; Data Analytics Across Multi-Regional and Cross Operating Companies’ Customers; Root Cause Analysis; Outstanding Customer Experience Delivery; Best...
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Representative Customer Care
hace 2 semanas
Tlahuac, México Boston Scientific Corporation A tiempo completo**Representative Customer Care**:- Remote Eligible: Field Based- Onsite Location(s): Benito Juárez, DF, MX**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...
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Premier Customer Care Representative Senior
hace 3 semanas
Tlahuac, México FedEx Express LAC A tiempo completoProvide specialized, enhanced, pro-active service to top accounts. Analyze and resolve ongoing service problems for top accounts._x000D_ _x000D_ Serve as direct contact for top accounts and provide priority assistance for their requests. Respond to customer requests in a timely and efficient manner. Demonstrates independent decision-making abilities to...
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Customer Care Representative
hace 5 días
Tlahuac, México Percepta International A tiempo completoCustomer Care Representative - chat MX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **Bilingual Customer Service Representative (English/Spanish) **working on-site in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction...
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Customer Care Representative
hace 5 días
Tlahuac, México Percepta International A tiempo completoCustomer Care Representative - chatMX-DF-Mexico DF**Description**:At Percepta, we bring first-class service across each market we support. As a **Bilingual Customer Service Representative (English/Spanish) **working on-site in **Mexico City**, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of...
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Customer Care
hace 1 semana
Tlahuac, México CSG A tiempo completo**IMPORTANTE EMPRESA****SOLICITA****CUSTOMER CARE****Requisitos**:- Escolaridad: Licenciatura Terminada**Experiência: Mínima de 2 en atencion a clientes, cotizaciones y facturacion****Idioma**:Ingles / Intermedio - Avanzado**Conocimiento**:- Manejo de algun ERP ( Deseable Sales Force )- Importaciones y comercio exterior**Actividades**:- Atención a...
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Customer Care
hace 2 semanas
Tlahuac, México CSG A tiempo completo**IMPORTANTE EMPRESA** **SOLICITA** **CUSTOMER CARE** **Requisitos**: - Escolaridad: Licenciatura Terminada **Experiência: Mínima de 2 en atencion a clientes, cotizaciones y facturacion** **Idioma**:Ingles / Intermedio - Avanzado **Conocimiento**: - Manejo de algun ERP ( Deseable Sales Force ) - Importaciones y comercio...
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Customer Service Representative
hace 1 semana
Tlahuac, México Soorcing A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where multitasking and critical thinking are key? If so, we're looking for a skilled Customer Service Representative with a strong background in customer care, order management, and account support to join our dynamic team.**Key...
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Customer Service Representative
hace 2 semanas
Tlahuac, México Soorcing A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where multitasking and critical thinking are key? If so, we're looking for a skilled Customer Service Representative with a strong background in customer care, order management, and account support to join our dynamic team. **Key...
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Call Center Representative
hace 1 semana
Tlahuac, México Marriott International - Customer Engagement Center A tiempo completoMarriott Customer Engagement Center. Mexico City. As a Call Center Representative, you will be a part of the biggest hospitality company in the world by help our customers with their reservations for over 30 different hotel brands, answer questions about the properties and our rewards program. **Minimum criteria for the Call Center Representative**: 100%...
