Country Manager

hace 2 meses

distrito federal, México Zeal Group A tiempo completo

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe.

Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus.

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

*This Job description is in both English and Spanish*

What you will do:

Business Development:
  • Spearhead the expansion of our trading platform in Latam.
  • Work closely with the Business Manager.
  • Effectively communicate the value proposition through proposals and presentations.
  • Identify and cultivate relationships with high-value clients and Introducing Brokers (IB).
  • Implement strategic initiatives to drive business growth and market share.
Client Retention:
  • Develop and execute retention strategies for existing clients.
  • Ensure high levels of customer satisfaction through proactive engagement and support.
  • Establish long-term relationships with customers.
  • Comply with all company policies and procedures in accordance with the compliance department.
Marketing Strategies:
  • Collaborate with the marketing team to develop and implement effective marketing strategies tailored to the Latam market.
  • Analyze market trends and competitor activities to identify opportunities.
  • Work directly with the marketing and customer service team to ensure the highest level of customer satisfaction.
Sales Team Management:
  • Lead and manage the sales team, providing guidance and support to achieve performance targets.
  • Conduct regular performance reviews and implement training programs as needed.
  • Own and hit/exceed annual sales targets within assigned territories and accounts.
  • Team-oriented, able to produce reports for greater clarification of the business.
  • Ensure that the whole sales team are fulfilling the KPIs and motivate them.
  • Make calls, bring business and keep in touch with clients to help grow the business.
Financial Management:
  • Assume responsibility for the Profit and Loss (P&L) of Latam region.
  • Work closely with finance to ensure budget adherence and financial objectives are met.
  • Be clear about the requirements of the regulation to ensure proper compliance in accordance with the established requirements of Fair Customer Treatment.

Who are we looking for:

  • Bachelor's degree in Business, Finance, or related field.
  • Minimum 5 years of experience in the Forex & CFDs industry.
  • At least 2 years of proven leadership experience and high level of knowledge of managing teams.
  • Candidates must have an existing client & IB list.
  • In-depth knowledge of financial markets in Forex, CFDs on commodities, indices, stocks, cryptocurrencies, etc.
  • Strong understanding of trading platforms and industry regulations.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong knowledge of the use of some CRM and Office (Excel, Word, PowerPoint and Outlook).
  • High level of spoken and written Spanish (Native) and English at minimum B2 level for reading, writing, and speaking.
  • Proactive, with ambition to exceed the established objectives and motivate the team.
  • Able to analyze and identify the investment opportunities and needs of the market.

*Spanish Translation*

Desarrollo de Negocios:
  • Liderar la expansión de nuestra plataforma de trading en Latam.
  • Trabajar en estrecha colaboración con el Gerente de Negocios.
  • Comunicar de manera efectiva la propuesta de valor a través de propuestas y presentaciones.
  • Identificar y cultivar relaciones con clientes de alto valor y Introducing Brokers (IB).
  • Implementar iniciativas estratégicas para impulsar el crecimiento del negocio y la participación en el mercado.
Retención de clientes:
  • Desarrollar y ejecutar estrategias de retención para los clientes existentes.
  • Garantizar altos niveles de satisfacción del cliente a través de un compromiso y soporte proactivos.
  • Establecer relaciones a largo plazo con los clientes.
  • Cumplir con todas las políticas y procedimientos.
Estrategias de marketing:
  • Colaborar con el equipo de marketing para desarrollar e implementar estrategias de marketing efectivas y adaptadas al mercado latinoamericano.
  • Analizar las tendencias del mercado y las actividades de la competencia para identificar oportunidades.
  • Trabajar directamente con el departamento de marketing y atención al cliente.
Gestión del equipo de ventas:
  • Liderar y administrar el equipo de ventas, brindando orientación y apoyo para lograr los objetivos de rendimiento.
  • Realizar revisiones periódicas de desempeño e implementar programas de capacitación según sea necesario.
  • Poseer y alcanzar/superar los objetivos de ventas anuales dentro de los territorios y cuentas asignados.
  • Orientado al trabajo en equipo, capaz de producir informes para una mayor clarificación del negocio.
  • Asegurar que todo el equipo de ventas esté cumpliendo con los KPIs y motivarlos.
  • Hacer llamadas, hacer negocios y mantenerse en contacto con los clientes para ayudar a hacer crecer el negocio.
Gestión financiera:
  • Asumir la responsabilidad de la Cuenta de Pérdidas y Ganancias (P&L) de la región Latam.
  • Trabajar en estrecha colaboración con el departamento de finanzas para garantizar el cumplimiento del presupuesto y los objetivos financieros.
  • Tener claros los requisitos de la normativa para garantizar el adecuado cumplimiento de acuerdo con los requisitos establecidos de Trato Justo al Cliente.
A quién buscamos:
  • Licenciatura en Negocios, Finanzas o campo relacionado.
  • Mínimo 5 años de experiencia en la industria de Forex y CFDs.
  • Al menos 2 años de experiencia comprobada en liderazgo y alto nivel de conocimiento de la gestión de equipos.
  • Los candidatos deben tener una lista de clientes y de IB existente.
  • Profundo conocimiento de los mercados financieros en Forex, CFDs sobre materias primas, índices, acciones, criptomonedas, etcétera.
  • Sólida comprensión de las plataformas comerciales y las regulaciones de la industria.
  • Excelentes habilidades de comunicación, negociación e interpersonales.
  • Sólidos conocimientos del uso de algunos CRM y Office (Excel, Word, PowerPoint y Outlook).
  • Se valorará el alto nivel de conocimiento hablado y escrito del español (nativo) de otro idioma.
  • Capaz de entender y comunicarse en inglés al menos a un nivel básico.
  • Proactivo, con ambición de superar los objetivos establecidos y motivar al equipo.
  • Capaz de analizar e identificar las oportunidades y necesidades de inversión del mercado.
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