Payroll & Benefits Specialist - Payroll

hace 2 días

Monterrey, México GE Corporate A tiempo completo

As part of this role, will be accountable for collecting and analyzing service requests and inquiries data, to help enhance our self-service tools and increase its usage, partnership with Global Benefits, Cash Mgmt, and external consultants to ensure local compliance. Additionally, active participation on Continuous Improvement is highly expected.**Essential Responsibilities**- Calculates, audit and balances payroll amounts and accounts.- Process end to end payroll utilizing system tools.- Ensure cases are handled according to all KPI’s..- Quality Management.- Provide specialized administrative support to HR Personnel, Managers and Vendors.- Collect, analyze data to support HR activities and build a channel to connect with local extended teams.- Reporting improvements to communicate to operations.- Coordinate and manage interactions with Vendors and COE (Center of Expertise) for our day-to-day.- Maintains a positive working relationship within the team and with external customers.- Analytical and Problem-Solving skills.- Drive productivity and compliance ensuring teams provide “World Class” customer service and advise on complex questions/requests from employees, businesses and HR partners.- Foster a culture of customer service excellence and continuous process improvement.- Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes.- Collaborate with the other department and provide cross functional guidance and support as needed.- Knowledge of Mexico Social Security Law.- Experience and proficiency in TRESS system.- Proficiency in excel- Ability to maintain confidentiality of sensitive data.- Oral and written communication skills.- Detail oriented.**Qualifications / Requirements**- Bachelor’s Degree from an accredited university or college in related area OR in lieu of a degree, a high school diploma/GED or equivalent with at least 4 years of experience in payroll, benefits, HR Operations- 10% travel**Desired Characteristics**- English skills (written and spoken), capable of delivering business presentations in English.- Capable to work in multiple projects successfully and simultaneously is desirable.- Self-motivated and able to work independently and as part of a team.- Culture change driver.- Experience in multiple payroll tools and system including but not limited payroll tool and system including but not limited to support/ticketing, project management, cloud storage, etc.- General knowledge of principles and practices within human resources and benefits administration, accounting reconciliation.- Ability to understand and develop successfully partnerships with customers and peers.- High Customer Service orientation and Continuous Improvement orientation.- Experience and proficiency in Workday is a plus.Note:**To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA.** **For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.****Additional Information**:**Relocation Assistance Provided**:No

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