Executive Assistant

Executive AssistantPositions in this banded class serve as staff/management assistants to highest-level. This position serve as the principal administrative and individualized support. Work ranges from office support assignments to performance of administrative duties involving decision-making and judgment. Work requires contact with Risk staff managers and other Bank executives within the organization.- Provide full administrative and secretarial support to the General/Senior Executive Manager- Reply to and formulate correspondence on behalf of the General/Senior Executive Manager- Use of Outlook/Office packages to produce and type documents- Routine letters prepared without manager's approval, more complex correspondence prepared for approval by manager- Diary management - meetings organised and diary invites managed- Meeting papers, agenda items and MI collated for meetings- All action items monitored as appropriate, advising manager of progress- Enquiries directed as appropriate to other members of the management team- Maintain department inventories and records- Management and control of projects on behalf of the General/Senior Executive Manager- Regular liaison with General / Senior Executive Manager's direct reports to ensure that projects are on track and that deadlines are met.- Co-ordinate travel and accommodation requirements- Organise and plan conferences/off-site events including preparation and collation of presentation material.- Deadlines are observed and met- Work/documents completed on time to the required standards using appropriate styles and punctuation- Work processed according to established procedures- Relevant queries responded to without referral- Referred queries communicated as appropriate- Work is appropriately delegated and monitored- Consistent level of customer service achieved- Diary and meetings planned and managed effectively- Files / records are maintained and updated accurately- Procedures relating to confidential information are adhered to- Projects on track and deadlines met- Travel arrangements/accommodation made and confirmed in a timely manner, an appropriate schedule is agreed and tickets supplied in advance of the journey, ensuring costs to the Bank are kept to a minimum- Ensure all events run smoothly, on time and without error including ensuring presentation materials are produced accurately and to a high standardAt HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”“We want you to be part of our team Find out what it is like to work with us “RequirementsSkills & Capabilities- English as a second language - Advanced level- High level of responsibility, organization and proactivity- Effective communication skills, both written and spoken- Working under pressure- Ability to identify and understand issues, problems, and opportunities; determines course of action; develops appropriate solutions- Anticipates potential problems that could impact the scope of internal and external responsibilities/activities.- Develops and negotiates solutions. Routinely coordinates and facilitates solutions with internal and external organizations and constituents.- Excellent presentation- Discretion- High energy level- High continuous learningAt HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”“We want you to be part of our