Customer Support Analyst
hace 2 semanas
Overview:**We Are PepsiCo**Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.**Know more**:PepsiCoJobs**Join PepsiCo, dare for better.****Responsibilities**:**The Opportunity**The Customer Service Representative is responsible for ensuring day to day order processing for Frito-Lay North America (FLNA), driving gold standard customer service and maintaining site performance metrics through the use of standard processes and best practices. The CSR will be expected to partner with other CSRs in GBS as well as with site and region Leadership.**Your Impact**As a Customer Support Analyst your functions would consist of:- Ensures day to day order processing for Frito Lay North America including but not limited to order confirmation, order cleansing, management/creation of ICRs/Filters.- Customer communications - managing adds/cuts, missing order communication and off template orders.- Confirmation of order completion.Qualifications:**¿Who Are We Looking For?**- Advanced English, as this role has daily communication with native speakers.- Basic Excel knowledge (data entry and editing, sortign and filtering data, basic formulas).- 6 months - 1 year of experience with administrative tasks (document filing and organization, purchase order or invoice management, customer support).- Availability to work 5 days a week, 8 hours per day: It could be from Monday to Sunday (resting 2 days), from a schedule range between 06:00 am - 11:00 pm**What can you expect from us**:- Opportunities to learn and develop every day through a wide range of programs.- Internal digital platforms that promote self-learning.- Development programs according to Leadership skills.- Specialized training according to the role.- Learning experiences with internal and external providers.- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.- Financial wellness programs that will help you reach your goals in all stages of life.- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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Customer Support Analyst
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Customer Support Analyst Latam
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Miguel Hidalgo, México PepsiCo A tiempo completoOverview:**Somos PepsiCo**¡Únete a PepsiCo y atrévete a transformar! Somos el hogar perfecto para personas curiosas, pensadoras y agentes de cambio. Desde el liderazgo hasta la primera línea, nos emociona el futuro y trabajamos en equipo para hacer del mundo un lugar mejor.Ser parte de PepsiCo significa formar parte de una de las mayores empresas de...
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Customer Service Support Analyst
hace 5 días
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Gbs Customer Db Mgmt/ Field Support Analyst
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Miguel Hidalgo, México PepsiCo A tiempo completoOverview:PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®...
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Gbs Customer Db Mgmt/ Field Support Analyst
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Miguel Hidalgo, México PepsiCo A tiempo completo**Overview**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER...
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Route and Customer Support Analyst
hace 3 semanas
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Supply Chain Customer Support Analyst
hace 3 días
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Sales Support Analyst
hace 2 semanas
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Route and Customer Support Analyst
hace 1 semana
Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completoOverview:We Are PepsiCoJoin PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our...
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General Sales Support Analyst
hace 2 semanas
Miguel Hidalgo, México PepsiCo A tiempo completoOverview:**We Are PepsiCo**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes**LAY’S ®️, DORITOS ®️, CHEETOS ®️,...
