Bilingual Lead Customer Service Representative
hace 1 semana
**About Inhabit****About ePremium Insurance**As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.The rapid growth of the company has created a wealth of career opportunities. We have a modern, relaxed office environment with premium facilities and tremendous advancement opportunities within the company.Serves customers answering inquiries; resolves problems; fulfilling requests. This position requires a minimum of three years of work experience as a customer service representative and a year experience as a Lead CSR. Provides assistance and coaching to other CSRs. Provides assistance to new CSRs while they are in training.**Functions and Responsibilities***:- May be required to place outbound calls to advise insureds of their policy status and to correct the status if requested.- Responsible for staying up to date on procedures and protocol changes- Mentor and coach another CSR when appropriate.- Answer questions from other CSRs, with accuracy, via internal group chat- May take part in certain projects and helping to develop new products and programs- Provide feedback and insight to leaders with a focus on customer experience- Provide ideas to leaders with a focus on continuous improvement**What We’re Looking For (Minimum qualifications)***:- 3 years experience as a customer service representative- 1 year experience as a Lead customer service representative- Bilingual in English required- Has demonstrated professionalism with other associates and other departments- Has demonstrated proficiency with all CSR responsibilities- Is fully trained to service all queues- Has full access and training on all CSR related technology platforms- Punctual attendance record including breaks and lunches- Has shown examples of self development- Encourages and assists team members on difficult situations- High School Diploma- CSR Certifications a plusType- ****Full time, Hourly***:Location- Guadalajara, Jalisco, MX- Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants._
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Bilingual Customer Service Representative
hace 1 semana
Hermosillo, México Inhabit Iq A tiempo completo**About Inhabit****About ePremium Insurance**As part of the Inhabit company, ePremium Insurance Agency, LLC has been named one of INC 500s fastest growing privately held companies in the nation and has been recognized as a Top Workplace in Cincinnati, specializing in technology-based renters insurance program management.The rapid growth of the company has...
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Bilingual Customer Service Representative
hace 3 días
Hermosillo, México LACSA Laboratorios A tiempo completoThe **Customer Service Representative** is the main point of contact between the company and its customers. The main goal is to provide exceptional customer service, resolve issues, and ensure customer satisfaction in all interactions. This includes handling inquiries, claims, and providing information about products or services. - **Responsibilities and...
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Bilingual Customer Service Representative
hace 7 días
Hermosillo, México intugo Cc A tiempo completo**Job Summary** We are seeking a bilingual (English/Spanish) Customer Service Representative to join a high-performing healthcare support team. This role involves assisting patients and families by handling high call volumes in a fast-paced environment with professionalism, empathy, and efficiency. You will play a key role in helping underserved communities...
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Bilingual Customer Service Representative
hace 2 semanas
Hermosillo, México ListenTrust A tiempo completoCustomer Service Representative Location: Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son. **Salary**: $4,000 base + $1,000 bonus (weekly) Schedule: 6:00 am - 3:00 pm (Tuesday and Wednesday off) Key Responsibilities: Provide exceptional customer service while focusing on retention for three...
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Customer Service Representative
hace 1 semana
Hermosillo, México Intugo call center Hermosillo A tiempo completoWe are looking for Bilingual Customer Service Agent: Requirements: - Excellent English Communication Skills Pay: $15,000.00 - $18,000.00 per month Work Location: In person
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Customer Service Representative
hace 4 semanas
Hermosillo, México Unity Communications A tiempo completo**Location**:Hermosillo, Sonora**Job Type**: Full-time, Onsite**Salary**: $17,000 MXN monthly**Schedule**:Monday - Friday**Benefits**:- All benefits as required by Mexican Federal Labor Law (prestaciones de ley)Unity Communications International is looking for motivated and customer-focused **Customer Service Representatives (CSR)** to join our onsite team...
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Sales Representative customer service
hace 3 semanas
Hermosillo, México intugo A tiempo completoBilingual Sales Representative At Intugo, we collaborate with international companies, providing administrative solutions so they can operate efficiently in Mexico, generating quality employment in our community. We are currently looking for talented individuals with a positive attitude to join the team of a company in the service sector as a Telephone...
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Bilingual Customer Service Representative
hace 1 semana
Hermosillo, México ListenTrust A tiempo completo**Now Hiring: Exciting Customer Service Opportunities!** Are you looking for a career with great pay, flexibility, and opportunities to grow? Join our team! We’re hiring for a variety of **Customer Service** roles with competitive pay and amazing perks. **Open Positions** **Customer Care Representative** - **Pay**: Weekly $3,200 - $4,000 - **Schedule**:...
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Bilingual Customer Service
hace 1 semana
Hermosillo, México Reclutamiento VTR A tiempo completoThe Customer Service Representative is the main point of contact between the company and its customers. The main goal is to provide exceptional customer service, resolve issues, and ensure customer satisfaction in all interactions. This includes handling inquiries, claims, and providing information about products or services. **Responsibilities and...
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Bilingual Customer Service Representative
hace 3 semanas
Hermosillo, México Sellershub A tiempo completoAre you passionate about helping others?Do you thrive in a customer-focused environment?Join our team as a **Customer Service Representative** and play a crucial role in assisting donors who are making a positive impact.This position is perfect for someone who enjoys personal interaction and takes pride in delivering excellent service.**Key...
